Lowe's Home Improvement
NY-13, Cortland, NY

Lowe's Home Improvement Reviews

4.2 stars based on 795 reviews

Featured Comments:

• S

  Shannon Wilson

  5.0

  Robert in pro and Rob in flooring really helped me with my hot water heater I'm so so impressed with the level of profession! Great service! Thanks guys so much . You saved my day!

• B

  Brianna McGrath

  2.0

  Only giving two stars for the cashier who helped me find the right unit and the price for the unit was good the negativity of this review falls upon the installation team. Do not go through Lowe's for installation at least not of a water heater. I purchased the water heater AND installation, they dropped off the water heater. did not call me or knock on my door to start the quote for installing. when I called the representative they said that someone didn't update my file to include the installation so they thought they were just delivering. after being transferred about seven times and put on hold God knows how many times; I finally got another representative who was just going to start a new service call and she told me that it would be $775 to install the new water heater. I told her that she could forget about it and I would figure it out. sure enough, I called around to about 10 different plumbers in my area. since I already have the new heater their prices ranged around $150 to $200. Been without water for 3 days, 4 months pregnant, and about ready to lose my mind.

• A

  Ayden Smith

  4.0

  Good place with quality tools, hardware, installations, doors, mowers, all of the sorts. Decent prices and sometimes they have sales on batteries.

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