Lowe's Home Improvement
Diederich, Ashland, KY

Lowe's Home Improvement Reviews

4 stars based on 1223 reviews

Featured Comments:

• S

  Sarah Gagnon

  1.0

  It took over 7 months for our windows to be installed. Delay after delay with no updates and misinformation. Spent thousands of dollars and the discount they were willing to give less than $200. Don't even bother trying to get ahold of Doug McMahon, once he gets his sale he is nonexistent. The installers were the only good thing Lowe's has to offer.

• P

  Perry Adams

  1.0

  My experience was terrible, I asked for help with my 2 buckets of 5 gallons of paint 2 times.I'm 69 years old and I've had a broken back and I could not get anybody to come out and help me, after walking back in the store twice. I went back to my car I was getting ready to go back in with my items and just get my money back and go somewhere else to buy them. When a gentleman and his wife pulled up beside me and ask if he could help and he did. He shared with me his experience and said this store is very bad about trying to get somebody help you. I think that's a shame, To me that's bad management.

• K

  Katherine Ledger

  1.0

  Run! I’m not sure who the new management is but do not buy your flooring from here! It’s been 6 months and my parents flooring is still not finished. This is after my father fell and ended up in the hospital after they threw down high transitions. Corporate is now involved and will hopefully be more helpful then this store manager!!

More reviews (2)