Lowe's Home Improvement
Morris, Union, NJ

Lowe's Home Improvement Reviews

3.8 stars based on 2279 reviews

Featured Comments:

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  ted dorset

  5.0

  I've not really been a Lowe's person, but this store may have changed my mind! The store is so immaculately organized and clean! It's amazing! The staff is calm courteous and supremely helpful!!! I went in to exchange Craftsman tools and was surprised to find such a gem of a bix box hardware store. Even the garden section has so much to offer!!! I think I may frequent this place more often!!!! Good work Lowe's!!!!

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  L Parker

  5.0

  Simple task; get 3 sets of keys made for 2 doors. I got this! Well, it's been a while. A kiosk handles it now. Yikes! Found a live person for assistance. Al to the rescue! He took me to the main key area. So many different options for colors, patterns and characters, oh my! Al made them for me but I sabotaged him at least twice. Picked wrong key options. Then, at register I realized my wallet was home on my desk. Must be Freaky Friday! I found him again and he put the keys aside til I returned. He was so patient, helpful and friendly. Customer service above and beyond. Thanks Al!

• A

  Anna Fleming

  3.0

  Great customer service only problem was when we applied for a credit card. Someone tried to verify the credit card before we received it. It took two months to actually receive the card. Theresa was so helpful, kind, and patient with helping us with the problem. So friendly.

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