Lowe's Home Improvement
Zafarano, Santa Fe, NM

Lowe's Home Improvement Reviews

3.6 stars based on 1264 reviews

Featured Comments:

• J

  John Torba

  1.0

  Another shining example of why I don’t shop at lowes. Unfortunately, according to the internet they had a tool I needed and it was late so I trusted their inventory (mistake) and convinced myself to go. I got to the store with 15 minutes until closing and their front doors were already closed and locked so It took some convincing to even let me in the store. Then from the minute I walked in the store for the next 15 minutes I had every single employee tell me that they were closing and I need to hurry up and make my selection and go to check out. One thing that’s important to this situation is that my truck is in their parking lot and broken down and it was an emergency and I needed to make sure that I got all the tools necessary to fix my vehicle. You would think a national chain like this would provide the customer service skills and training to make sure that their customers are taken care of. And in some circumstances they might have to have somebody stay late keep the store open so someone can take care of their car and get out of the parking lot. But true to form I found another Lowe’s in the world with just absolutely horrendous customer service who would’ve thought. Oh and you have to sign up for the rewards program in order to get a veteran discount so that’s awesome. So just one more reason and I’ll do everything I possibly can to avoid shopping at this garbage chain.

• S

  Scott Sparks Sr

  1.0

  This is the worst Lowe’s I have ever been at I walked down 4 isle and they had so many tripping hazards. And the shelves were just as bad nothing was organized.

• J

  Jake

  1.0

  Avoid this store! It is horrible. Nothing ever in stock because shoplifting is totally out of control. The store itself is so dirty, dumpster area is even worse. Trash blows all through the neighborhood.

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