LawnWorx
Harrison, Ogden, UT

LawnWorx Reviews

4.2 stars based on 41 reviews

Featured Comments:

• T

  Trevor Hightower

  1.0

  So I tried this company and was really excited to work with them. The owner is Kade and he came over and met with me at my house and was awesome. I was excited to have my lawn cared for and maintained. I was told that I would be on the Tuesday route. The first week they did it on a Tuesday and then it was never on a Tuesday again. I never knew when to bring my dog in or have my gates unlocked because I never knew when they were coming. I asked if i could get a call before at least and it never happened. The first week came and they left my lawn halfway trimmed and big chunks of grass everywhere throughout my yard. I was very disappointed and tried talking to him about it afterwards and all I got was that they will do better. So I ended up having to remow my lawn because there was stuff everywhere. They also trimmed after they mowed and the blew all of the dirt and trimmings back into my yard. This happened week after week. I tired calling and would get his answering service and rarely got a returned call back from him. Then I canceled his service and then they showed up 3 weeks later and mowed my lawn at 8 a.m. and then charged me for it. I was able to finally get a response and my money back but I still couldn't believe the service that I received. They also profess to have a guarantee on their website that if you are not satisfied with their service then they will pay for another company to take over your lawn and that never happened and he would never answer the question when asked about it. I am sad to leave this review because I was so excited to have this company do my lawn. Please be careful and make sure you and your lawn are taken care of moving forward.

• J

  Jen BK

  3.0

  They did good work. I would rate their work 4 stars. I personally did not have a good customer service experience. The manager did not respond to emails or calls when I had issues. On a week I was scheduled for service, no one showed up and the manager didn't answer 5 emails or return my 3 calls. On a positive note, the owner called the following week and let me now this employee was no longer with the company. I assume this was the reason for no contact. The owner was having to call several people to try and make things right, and he was doing just that.

• G

  George Garwood

  5.0

  I've had them cut my yard for the last year they do a great job very professional and caring.

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  Response from the owner

  Thank you so much for the kind words and review George. We will keep it up! -The Lawnworx Team

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