LawnStarter Lawn Care Service
Midland, Durham, NC
- Phone:
- +1 866-822-1766
- Website:
- https://www.lawnstarter.com/durham-lawn-care
- Address:
- 1212 Midland Terrace, Durham, NC 27704
- Hours:
- Friday7AM–10PM
- CLOSED
- Reviews
- Map
LawnStarter Lawn Care Service Reviews
4 stars based on 137 reviews
Featured Comments:
d
david s
1.0
The one star reviews are real....learned the hard way. Use anyone else to mow your grass other than trying to source it through LawnStarter. They have terrible support and communication. I regret using them. They exploit customers and lawn care providers alike and bring no value to the process of matching the two due to incompetence. I had 3 different crews no-show and one that charged for lawn service that was never performed. Good luck getting a refund when the crew bills out for service but never even showed up. Customer support seeems fine until you have a problem....wouldn't recommend
j
justin wells
5.0
Great service. My yard is tough and have had several bad experiences until I started using LawnStarter. They find great crews. Highly recommend
Response from the owner
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Justin. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!
A
Andrew Joiner
1.0
Lawnstarter is a marketplace for mowing services to come by your property - they do not do the work themselves and have no ability to resolve issues when: 1. Your crew never shows up 2. Your crew never shows up AND bills you for work 3. Your crew continually reschedules until you decide you've had enough 4. Your crew DOES show up and they do 20 minutes of work before leaving and never coming back If you are looking for anything even remotely reliable - do not use one of these services. They are a middleman and you are paying them to match you with bottom of the barrel contractors to mow your lawn. If you want cheap 1-time service and don't care about quality or reliability, it's probably for you. But for ANYTHING else, find someone local you can trust.
Response from the owner
Andrew, thanks for taking the time today to leave a review about your lawn mowing schedule. We apologize for the unexpected delays in your schedule. I understand that this can be quite disappointing, especially since expectations were already set. When you have the time, you may email me at [email protected] or call me at 855-465-481, so we can discuss the resolution we have for you. - Joey, Experience Specialist at LawnStarter
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