LawnStarter Lawn Care Service
Wells, Milwaukee, WI

LawnStarter Lawn Care Service Reviews

4.1 stars based on 72 reviews

Featured Comments:

• A

  Amarie A. O.

  2.0

  I have used them since April but then my service was rescheduled by the company three weeks in a row. I am told to pay double price for them not doing their job or they will cancel the service. I reach out to ask about this and the customer service cancels me. Use at your own risk if you are desperate and willing to pay double when your service is pushed back for weeks.

• C

  Carm C

  1.0

  ⚠️⚠️⚠️⚠️ WARNING ⚠️⚠️⚠️⚠️⚠️ They charge for services not rendered. So don't let them keep Credit card info, for recurring services. I got services done twice. On the 2nd time I tried to cancel for the rest of the year. I didn't make it on time. That was fine, I paid for the services rendered. The same day I tried to cancel the 2nd service. I cancelled services for the rest of the year. So about 2 weeks later, to my surprise my card was trying to be charged for services they did on the same day(their policy is to collect payment for services 3 days after service). I immediately messaged them , that this is FRAUD, I cancelled services weeks ago. They then send a message saying they didn't cut grass and they will reschedule. When messaged them I told them to take CREDIT CARD information out. On app it was removed. A couple of days go by, they message me saying they are going to take out taxes they forgot to take out(for the fake grass cutting) I said I caught you in another lie. So you kept my Credit card information? Next message said, please update your credit card information. ⚠️⚠️⚠️⚠️⚠️⚠️ WARNING ⚠️⚠️⚠️⚠️

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  Response from the owner

  Carm, we value your business and regret that you were disappointed. Furthermore, we’d love to discuss your experience in detail. To see how we can improve your experience and our process. Please email me at [email protected] or call me at 512-759-8480, so we can discuss this issue further. Looking forward to hearing from you, Carm. - Kat, Experience Specialist at LawnStarter

• S

  Stephannie Oppermann

  1.0

  Very disappointed in service through Lawn Starter. Things started out well and the service provider assigned was really great for the first 2 weeks, however, the company then dropped our subscribed services with no warning until after the scheduled date. When we first reached out they promised to fix and get back on schedule, then missed services and cancelled us three more weeks. The third week they simply unsubscribed us from scheduled service with no notice and stated that we were unable to schedule any services going forward despite previous promises to have us reassigned and back on schedule. Don’t waste your time with this unreliable service.

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