LawnStarter Lawn Care Service
25th, Seattle, WA

LawnStarter Lawn Care Service Reviews

3.6 stars based on 104 reviews

Featured Comments:

• A

  Ayodeji Abatan

  1.0

  This was the worst lawn service i have ever received. After rescheduling 3 times, the provider only mowed the front and ignored the back yard. After calling to understand why the backyard was not mowed, the provider came to mow the back yard and then left grass clippings in the flower beds and on the lower deck. In addition, I was charged for a second mow when the the entire yard was not mowed in the 1st place. The last straw was that the provider then left a broken riding mower in my back yard for over two weeks. Communicating to clarify any issues would have been helpful. Instead my account was credited and then the service was canceled. I still have not received a refund or the service that I paid for. I would not recommend this business.

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  Response from the owner

  Deji, we are sorry to hear about the way your crew handled the last mowing. I apologize for any inconvenience caused. In light of this terrible experience, our remediation campaign seeks to turn your negative experience around and build your trust in our services again. Please feel free to contact me at 512-759-8480 or email me at [email protected]. I look forward to hearing from you soon! Kat, Experience Specialist at LawnStarter

• D

  Dheeraj Borra

  1.0

  I have been using Lawn Starter for about two years now to maintain a lot, in 78207 - TX, I own staying out of town. Through a neighbor, I was recently made aware that the lot was overgrown and hasn’t been tended to in 8 months. LawnStarter, all the while, charged payments without ensuring that their providers performed mowing. Even after I reached out to Lawn Starter, customer support mentioned that they could not address this dispute before the City's abatement deadline because they were backlogged with complaints (another red flag). I am left with no choice but to spend $1000 to cover LawnStarter’s mistake. I feel deceived, and the least I could do is put this review out here to warn others not to use LawnStarter.

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  Response from the owner

  We heard about your unpleasant experience with one of our providers who marked your service without showing up at your property. In light of this terrible experience, our remediation campaign seeks to turn your negative experience around and build your trust in our services again. Please feel free to contact me at 855-465-4817 or email me at [email protected]. I look forward to hearing from you soon! Kat, Experience Specialist at LawnStarter

• J

  Justin Niles

  5.0

  We're in the Greater Seattle area and have had an overall very positive experience using LawnStarter for just about a year now. I love that the lawn service can be ordered and managed though their app or website - it's like Postmates for your lawn care! LawnStarter was also ~50% cheaper to do a basic mow + edging job than other crews in our area. From reading other reviews, it seems that the quality of service is hit-or-miss based on the crew assigned to your home. We were fortunate to have Coben assigned to our house, as he and his team have been communicative and on time, and they go the extra mile to ensure not only our lawn, but also our patio and deck are clear of leaves and clippings. Highly recommend trying out LawnStarter based on the positive experience we've had.

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  Response from the owner

  Hi Justin! We are happy to know that you're happy with the lawn mowing service that Coben provides. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Justin. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!

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