LawnStarter Lawn Care Service
Campus, Madison, WI

LawnStarter Lawn Care Service Reviews

4.7 stars based on 31 reviews

Featured Comments:

• J

  Jennifer DeRoche

  1.0

  Horrible customer service after second time. We have new sod/landscaping in our front yard. My husband broke his foot and I work four jobs so we hired this company to come out. Our only request was that no riding mower be used on the new sod (said to them in both their questionaire and over the phone) -First visit: included edging/mowing- neither of which were done well (company did admit this, gave a refund on the first visit and sent out a second crew to redo this because they admitted it to be embarrassing work) -Second visit: I get home from work to see a riding mower on the front yard. The sod is chopped up/ there are holes in a few places. When calling to see what can be done to remediate this and to get a full refund on the services, we were told that the request of a riding mower not being used was not on our profile (even though I can see it is), that the only way to get the property damage fixed was to report it on their website, and that there was not any person that could talk to me over the phone, see it in person or communicate directly with me to try to fix this problem. I spent my thirty minute lunch break on the phone wtih their customer service to be directed to only use their app. I will edit this review once we receive a fix to the bad service and front lawn damages. Would not suggest anyone to use.

• C

  Caleb

  1.0

  Lawn starter is the worst service I ever used. Hired to clean up wet leaves and mow because I don't have the time or healthy back for it. Got charged three times and my lawn is mowed down to the dirt and I'm still out there raking because they just left the trimmings. They offered a 15$ credit. Stay away!

• T

  The real sister gang

  2.0

  I am a single mom and don't own a lawn mower so I hired lawn starter. They charged me double my first cut when the grass wasn't even that long. They started too early in the season when my grass wasn't even growing. Then I rescheduled a mowing because I didn't need it and not only did they come the week that I had rescheduled they cut my grass when it was soaked and it had been raining all day. You couldn't even tell someone had cut it. I think they purposely don't lower their blades because I borrowed a neighbors mower and did it myself and it looked nice and short and better than it looked when I was hiring someone to do it and it was my first time cutting grass. I don't mind paying for a service especially when it makes my life easier but I just felt like they were more about making money instead of giving good service.

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