LawnStarter Lawn Care Service
Delmar, St Louis, MO
- Phone:
- +1 314-315-4672
- Website:
- https://www.lawnstarter.com/st-louis-mo-lawn-care?utm_source=google&utm_medium=GLocal&utm_campaign=St.LouisGLocal
- Address:
- 6105 Delmar Blvd #1418, St. Louis, MO 63112
- Hours:
- Friday7AM–10PM
- CLOSED
- Reviews
- Map
LawnStarter Lawn Care Service Reviews
3.6 stars based on 260 reviews
Featured Comments:
J
Jennifer Ramsey
2.0
I hired LawnStarter to do my lawn, it was supposed to cost $19 for the first mowing. The person they sent came out at around 5:00 on a Wednesday but was gone by 6:00 after bringing his children with him. They did hardly any thing in my yard. The next day same thing, brought his sons with him and had them mow the easement, he pulled a few weeds in my flower area and proceeded to cut down my rise bush and through some of my decorations away that were in my flowers. He said he would be back but called saying he had a family emergency, I did not hear back from him for a few days. By that time I called LawnStarter to cancel my services. They proceeded to take money from my credit card as if services were rendered. They will not refund my money, I have called and emailed several times and sent photos of my yard showing work was not done. I wiuld no recommend them to anyone. They stole my money and will no return it.
Response from the owner
It is our regret to learn about your recent experience with one of our services. Our team is constantly working to improve your experience, and we are sorry for any errors we made. If you need to reach me, you can email me at [email protected]. Hopefully, we will have an opportunity to speak soon! Sincerely, Kat K. Experience Specialist at LawnStarter
E
Empowered Woman
2.0
They came to cut my grass on November 1st. I had them scheduled every two weeks. I told the guy, I need grass cutting but will probably use them for leaf removal later. I checked my account, and did not see a debit until over 5 days later. When I called, the guy said he would give my a $20 credit. I said, No. I want a full refund. This was there fault, as it was a week, not two weeks. Rude, customer service.
Response from the owner
We’re so sorry that your experience did not match your expectations. This is on us. We hope we could make it right. Please let us make it up to you. You can email me at [email protected] or call me at 512-759-8480, so we can discuss this issue further. - Kat Experience Specialist at LawnStarter
L
Lisa Accurso
5.0
THis is the third season that I've used LawnStarter Lawn Care Service and I'm very happy with them. They keep in touch and follow through with when they tell me they are coming to take care of my lawn. The service is very professional and they do a great job.
Response from the owner
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Lisa. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!
More reviews (7)