LawnStarter Lawn Care Service
Brevier, Cleveland, OH

LawnStarter Lawn Care Service Reviews

4.4 stars based on 131 reviews

Featured Comments:

• G

  G131

  3.0

  This lawn service is too expensive. They raised my price to $46.99 per cut, which is generally once a week. It’s not an oversized lot, not any shrubbery, nothing but cut, edge and clean up the clippings. I’d need them to save those clippings so I’d have something to eat! They have a great communication platform where you can text straight to your crew, but it’s only as good as the users make it. Not used to it’s full potential. Fortunately I found a more reasonably priced crew. One that’s not corporatized and charging for the staff wages on top of your lawn care. And these guys slip in a share of their liability insurance in case the crew damages your property. I call that corporate overhead and it’s the company’s expense. If I want insurance, I’ll buy it, but there is no option here. If I weren’t disabled I’d do it myself!

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  Response from the owner

  I’m sorry that you feel you had a less than 5-star experience with our company, G131. Please contact email me at [email protected] with LSREVIEWS as the subject of your email. We would love to talk more about your experience and our solutions to your concern. Looking forward to hearing from you, G131. - Joey, Experience Specialist at LawnStarter

• V

  Val T-S

  1.0

  BAIT AND SWITCH!! Their website clearly offered the option of a one-time mowing service only. However each time I called and communicated with them by text they indicated that they had a 3 mowing service minimum which was never indicated anywhere on their website. Even after sending them a photo of the website details they still tried to force me into a minimum commitment of 3 mowing services. I only needed one Service. As a result I told them to erase our info and not to contact us again. I do not like being tricked and I don't like having my time wasted. Nowhere on their website was there any indication regarding a 3 service minimum. I initially saw their listing on nextdoor.com. I hope that others are not tricked!

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  Response from the owner

  We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention, Val. We will use the feedback to make us better and to ensure this doesn’t happen again. Can you please call me at 512-759-8480 or email me at [email protected]? Looking forward to hearing from you, Val. - Kat, Experience Specialist at LawnStarter.

• M

  Malika Mukhamedova

  1.0

  Complete rip off! Beware. First they charge you $10 for lawn care and whatever you sign/agree fine print has agreement that makes you get additional lawn care for $49/lawn mowing. Complete shady company

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  Response from the owner

  Malika, we’re so sorry that your experience did not match your expectations. This is on us. We hope we could make it right. Please let us make it up to you. You can email me at [email protected] or call me at 512-759-8480, so we can discuss this issue further. - Kat Experience Specialist at LawnStarter

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