LawnStarter Lawn Care Service
Colonial, Orlando, FL

LawnStarter Lawn Care Service Reviews

4.4 stars based on 619 reviews

Featured Comments:

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  Anthony N

  1.0

  As a law enforcement officer in Orlando Fl, I’m appalled at the responsiveness of lawn starter and the company. Once something is damaged there is no one to call only email. You must wait 24-48 hours for someone to come fix the problem. In this case my water pipe was broken twice so I had no water. For okay service this is not something I’m willing to deal with.

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  Response from the owner

  We value your business and regret that you were disappointed. Furthermore, we’d love to discuss your experience in detail. To see how we can improve your experience and our process. Please email me at [email protected] or contact me at 512-759-8480. Looking forward to hearing from you, Anthony. - Kat, Experience Specialist at LawnStarter

• R

  Rima Smith

  5.0

  I’ve been with Lawnstarters this will be my second year. Edwin mows my grass and he is excellent. He used the weed eater on every place that needed and then some. Edwin did his job with attention to detail. I Thank Edwin ever so much for a job very well done. I hope you stay my guy.

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  Response from the owner

  Thanks for reviewing Edwin’s lawn care work, Rima! It's always good to hear about our providers doing good work. And if you ever think of a way that we can improve our service, definitely let us know through the app.

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  Natasha Doreus

  2.0

  I've been using them for almost a year. Recently I got a new card so my billing failed and I was asked to provide a new card. I updated my card information in the app at least a month ago and they keep sending me notifications that I need to update my payment method. And they have now suspended my services for non-payment even though I updated my new card in the app I even changed cards several times thinking that it was an issue with the card. I have emailed their customer service about this issue because all I'm trying to do is pay them and continue my mowing however no one has even responded to my email.

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  Response from the owner

  Thank you for letting us know about your concern, Natasha. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Do you mind calling me at 855-465-4817 or email me at [email protected] with FORREVIEWS as the subject of your email? - Joey, Experience Specialist at LawnStarter

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