LawnStarter Arlington Lawn Care
Stuart, Arlington, VA

LawnStarter Arlington Lawn Care Reviews

4 stars based on 35 reviews

Featured Comments:

• R

  Raluca SCHLAEFER

  1.0

  The most dishonest and unreliable company I ever encountered. My husband called last week and sign in as new customer. The crew supposed to come on Mon or Tue (Carlos Alba from CA Lawnservices). Nobody came, I got a message that says "No parking available. I have a very long trailer not enough space". I couldn't believe it because we have a HUGE private driveway and a 48 foot truck delivered our furniture when we moved. So I think Carlos trailer is longer than 48 foot. A new team was dispatched: Brandon Escobar for Wed- Thu. Surprise: never came, never replied to my messages. I called at their office and the lady who answered was nice, but NOT HELPFUL at all. She had no idea about the time/ date/ team. A few hours ago I'm getting a message that Brandon had an unexpected problem and I my NEW crew is conducted by Terrence Hawkins. Meanwhile the grass in my yard is 15 inch long and it's the most messy yard in the neighborhood. Do yourself a service and get a reliable company.

• S

  Shayne Piltz

  5.0

  After graduation, I moved to the Washington D.C. area for a full time job. In addition, I balance a vibrant social life with several yoga and cooking classes per week, so I'm too busy to take care of my lawn! My co-worker Rachael recommended this new company, LawnStarter. I went to their website and got a quote, and it seemed decently priced, so I took a chance and contracted lawn care through them for that week. They called me to set up an appointment, which we set up for two days out. The service that week was awesome, and I liked how the representatives walked me through the process. It was a lot more effortless than other local providers. Another big benefit of LawnStarter compared to other options is the lack of effort I need to put in. I really don't need to do anything, which is great, because I want to focus on my work and my yoga, not my lawn. It's easy to change up the service through their software too. Overall, I have no complaints. Great work!

• L

  Lorie Broomhall

  1.0

  LawnStarter was a non-starter. I was leaving for a business trip and wanted to get the lawn mowed before I left. I made my first appt with them and they promised to send a crew to my house to get it done by the time I was to leave. Without telling me, they cancelled my appt and rescheduled for the following week when I would be gone. I had to call them to find this out. Not only that, I would have to pay a lot more for the mow because the grass would have grown beyond 6 inches. This is my first experience with LawnStarter and they have proved to be unreliable. They wasted my time. Update: Now, finally, after 11 months they respond. Seriously?

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  Response from the owner

  We're sorry about your experience Lorie, and we would like to try and fix this. Please feel free to reach out to our customer support team at 1‑866‑822‑1766. Thank you!

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