Lawn Rescue
Rose, Lakeland, FL
- Phone:
- +1 863-797-4911
- Website:
- http://www.lawnrescueflorida.com/
- Address:
- 935 E Rose St, Lakeland, FL 33801
- Hours:
- Tuesday8AM–5PM
- CLOSED
- Reviews
- Map
Services
Lawn Rescue Reviews
4.7 stars based on 54 reviews
Featured Comments:
D
David Feist
1.0
This company has for a while put forth high quality work. Unfortunately, over the past three weeks their product has destroyed my faith in their ability to properly take care of my lawn care needs. This started on August 9th when after I returned from work I came how to find the sign that my lawn treatment company had placed in my lawn had been shredded into my lawn and left there. I did not bring this to the attention of the ownership as this was the first issue I had with this company. On August 16th they again serviced my lawn. Upon inspection I noticed that the lawn was uncut, the lawn was rounded off at the corners in the rear of the property, and the property line was cut in a zig zag pattern. I brought this to the attention of the ownership who apologized and came out that Sunday to correct the problem. Today August 23rd I experienced the same issues with the property line and the rounding off of the cut in the rear of the property. Both of these issues I was assured were corrected and would not happen again. On their website it states that one of the reasons you should choose them is because “Many companies have poor communication skills, try to rope you into contracts for services you do not need, say they are coming to service your lawn and never show up, or simply mow and go, with no concern for the quality of the job they have done.” Unfortunately, this “Mow and go” way of business has been used on my property for three weeks running and has led to the cancelling of my service.
Response from the owner
Mr. Feist we appreciate your feedback and apologize for not following through appropriately. We do strive to deliver the highest quality and highest level of satisfaction but occasionally fall short. We have been more rushed the past few weeks trying to stay ahead of the rain. We take your review very seriously and will work on improving our communications with team members as well as follow through. Thanks for being a great client of the past few years. We wish you the very best.
R
Robert Foust
5.0
Simply put, Lawn Rescue is the best lawn service I've ever had. They are prompt, courteous, efficient, and do excellent work. Take it from me, I've been through a few companies and they are the best by far.
Response from the owner
We appreciate the kind review Robert. It's a pleasure doing business with you.
T
Tyler Bowes
2.0
I was very pleased with the service until change of ownership took place less than a year ago. The quality and attention to detail has diminished significantly and there seems to be zero quality control. Previously we would often see the owners/management checking in the years a few times a year to inspect and do detail work. That is non existent now. I really hope they can get things in control and take more pride in their workmanship. Best of luck.
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