Lawn Love Lawn Care of Washington DC
Burns, Washington, DC

Lawn Love Lawn Care of Washington DC Reviews

3.4 stars based on 24 reviews

Featured Comments:

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  Alan Socha

  1.0

  We just tried Lawn Love for the very first time and it will be the only time. Not only did the lawn “pro” try to negotiate a higher payment than was listed in the booking, but he also did not follow the instructions. I had left a note in the booking to leave the certified Monarch Waystation on the property alone and even pointed it out to him when we did a walkthrough of the property beforehand. This should not have been an issue—it should not be hard for a "pro" to follow a "do not touch" instruction that would result in him having less work to do. He leveled everything to the ground, including that Waystation and every flower and bush on the property and did not properly bag everything, so now our yard looks like a disaster area. We highly encourage those who are considering using this company to go else and for those who are still bent on using them in the Washington DC area to request a lawn pro other than Saleh Nakendo. UPDATE (05/23/2019): Lawn Love finally waived the cost of the booking and offered to cover the cost of replacing the garden in the backyard, but refuses to pay for the front yard. That garden cost roughly $1,400 to initially set up. They are trying to find anything to point to in order to avoid paying for it, even suggesting that I selected a trim. No option or instruction was given to ruin a garden.

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  Response from the owner

  Hello Alan, We sincerely apologize that the experience you had fell short of expectations. Thank you for your review, we will use your comments to determine how we may improve our system to better serve great homeowners like you. This will be investigated by management. Best, Lawn Love

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  Kyle Prudence

  1.0

  Lawn Love… sigh. My wife and I had our first child about 2.5-3 months before reaching out to Lawn Love to help us with our yard. Last spring, we had sodded the entire back yard due to it being a dirt lot and wanted to ensure that the time and effort we expended would not go to waste. Plus, we just needed/wanted to take some of the weight off of our shoulders and have the yard: 1) Aerated 2) Seeded 3) Weeds pulled from the mulched areas in the front and on the side of the house 4) Spray the entire property with weed prevention The 1st time (yes, first time) Lawn Love arrived at our house they aerated the yard, but left a 3-4 foot perimeter around both the front and back yards untouched. They did seed the yard. They did not however weed nor spray. We contacted Lawn Love and questioned their work and requested that they come back and finish the work we requested. We also contacted our credit card company to request that the payment be held until the work had been completed. The 2nd time Lawn Love came to our place, they cut the front and back yard, which we did not ask for. Normally, I’d be elated that someone had cut the yard, however I had cut the yard the night before Lawn Love had previously seeded. Per the instructions sent to my wife and I concerning aftercare for the newly seeded yard, “Keep your lawn mower away from your new grass until it’s around 5” tall, and don’t cut it to less than 3”, to help protect the tender stems.” Lawn Love cut the back yard grass down to what I assume is the lowest mower setting which was significantly lower than 3” and did not bother to bag the clippings. To put things into perspective, I filled 2 kitchen garbage bags with grass clippings left in the back yard alone. Needless to say, my backyard is now largely dead between the mowing, killing of the original seeding, and the amount of clippings left everywhere. Also: No weeding. No spray. Once again, we reached out to Lawn Love and requested that they return to our place to complete the work we’d paid for. To prepare for this appointment, we discussed with Lawn Love the proposed work via text message presuming that by virtue of the instructions being provided in writing this time that this would finish the project off. The 3rd time Lawn Love came over, they once again cut the lawn (still haven’t asked for the lawn to be cut), but weirdly only the front yard this time. They did weed, but only the front half of the house. We’d been texting with Lawn Love and specifically said to weed the front yard and the side of the house. We live in a townhouse with only one side yard; they never even walked around the side of the house. Once again, no spray. Again, we reach out to Lawn Love immediately. Lawn Love agreed to come back that same evening and finish the job. That evening, the 4th time Lawn Love came to our place, they did weed the side yard… only half of it. They walked past a 5’x15’ weed-y bed and didn’t touch it. They also indicated that they would not be spraying as they did not have the spray. In short: Lawn Love took four appointments to “complete” the originally requested work… Performed services we did not ask for… Scalped our existing grass… Destroyed the newly planted grass seed that they themselves had just laid down… Sold us services they don’t even offer… …and still failed to complete 4 pretty straightforward tasks which resulted in my wife, less than 4 months post-partum and in between breast-feeding sessions, pulling the remainder of the weeds out of pure frustration.

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  Mark Evans (WavyFlix.com)

  1.0

  Rescheduled several, horrible service. They did a terrible job cutting my grass, chopped down plants and didn't remove the grass after I explicitly asked. On top of that, the lawn "professional" ask me if I were going to pay him. I told him that I paid Lawn Love and he said he hadn't been paid yet. Will never use them again and this service appears to be a scam. Do yourself a favor and use someone different.

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