Lawn Doctor of McHenry/East Lake County
Commercial, Richmond, IL
- Phone:
- +1 815-728-0600
- Website:
- https://www.lawndoctor.com/mchenry-il?utm_source=gmb&utm_medium=organic&utm_campaign=Qiigo
- Address:
- 11475 Commercial St unit 15, Richmond, IL 60071
- Hours:
- Tuesday8AM–4:30PM
- CLOSED
- Reviews
- Map
Services
Lawn Doctor of McHenry/East Lake County Reviews
4.3 stars based on 95 reviews
Featured Comments:
L
LaDonna Woodcock
5.0
Lawn Doctor has always done a great job for me. I used them at my old address and now that I have moved, I use them here. They come when they say and do what they say that will be doing. They are fairly priced and pleasant to deal with.
R
Robert Kerpec
5.0
Have used services of Lawn Doctor, McHenry for the past 5+ years. Tried other lawn care providers previously and, of course spent a many years prior providing my own personal lawn care. Found Lawn Doctor, McHenry provided the most thorough high quality lawn care available. One less thing to worry about and enjoy a lawn that we are proud of.
Response from the owner
Thank you Robert for your loyalty and trust in us, and for your kind words! It is greatly appreciated! We strive to always provide excellent service!
D
Dan Maxey
1.0
After using Mchenry Lawn Dr for 2 seasons my yard is the worst on the block. My neighbors have no service and look better than mine. They show up when they want, don't come around for months. I tried to talk to them and all they wanted was the last payment and to blame everyone but themselves. Look at the picture of my yard after 2 seasons of service. Beware of this company. They have bad reviews everywhere but here. Very weird! Almost like the positive reviews are on here are bought! Check them out on Yelp for a reliable review. Beware of this company!
Response from the owner
Dear Mr. Maxey, we tried multiple times with you to resolve this matter and so we will try again here as well. The first issue was brought to our attention a week after the service, stating that you still had weeds in your yard, so we offered to come back and reservice your yard at no additional cost, we never heard back from you. A month later we sent a notice that your next service is due and our Technician would be coming the next day to service your yard. You wrote back stating you were unhappy that you had weeds in your yard, we advised that our Technician would take care of them when he comes to do the service and offered to reduce the price of the last service, you refused. We then offered to send a Specialist to speak with you regarding your yard and to see the concerns that you had regarding the service, you refused. Please note, that we are not blaming you we are trying to communicate with you. Every time you have communicated your displeasure, we have communicated back a solution to which you refuse and then threaten us with bad reviews on the internet. So this is not a surprise Mr. Maxey, however we are disappointed that yet again we cannot settle this amicably as we have tried to do with you several times. We hope you have a wonderful Winter Season and wish you good luck in your future endeavors!
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