Lawn Doctor of Ft. Collins
Link, Fort Collins, CO
- Phone:
- +1 970-221-0441
- Website:
- https://www.lawndoctor.com/fortcollins-co?utm_source=gmb&utm_medium=organic&utm_campaign=Qiigo
- Address:
- 315 N Link Ln, Fort Collins, CO 80524
- Hours:
- SaturdayClosed
- CLOSED
- Reviews
- Map
Lawn Doctor of Ft. Collins Reviews
4.8 stars based on 111 reviews
Featured Comments:
R
Randall Basaraba
5.0
The Lawn Doctor crew came out and pruned a couple of apple trees in the cold. unfortunately one tree had to be removed because of severe fire blight. we had to reschedule multiple times due to poor weather but they were excellent communicating rescheduling options and were right on time for the appointment. very polite, professional and efficient. they explained all the options for treating the trees and limiting the spread in the future. Cleanup was excellent. Highly recommended.
Response from the owner
Randy, Glad we could get your trees taken care of. Thank you for taking the time to share your experience and recognize our crew. They take pride in their work and very much appreciate your kind words.
F
Film Professor
1.0
I used to like this company when I opened the account over ten years ago. I used them for everything from quarterly fertilization/weed control to sprinklers, trees, shrubs, etc. Their service deteriorated over the years and my lawn became very spotty. I asked for respraying for weeds last summer but they said I had to wait for two weeks while their product went to effect (that's quite a long time!). Weeds came back like wild mushrooms and they had to come back after two weeks. While I am overseas and our house is rented, I asked for a suspension of my account and they unilaterally cancelled it without my consent and refused to honor my old rate. They insisted that they were under the impression that I was not sure that I might return to the area although I still own a house! (thank you for reading into my future plan and using that as an excuse to pay back ten-year loyalty with an unilateral cancellation). I am certainly switching to another provider and already found good alternatives. I also switched my extermination service from a big franchise to a smaller company and am much happier. Probably I will do the same with lawn care. Weed Man looks particularly good.
Response from the owner
I am really sorry you had a frustrating experience with us, but I appreciate you bringing this to my attention. We strive for excellent customer service and it looks like we fell short this time. The issues you bring up are valid concerns and I believe I can address each one. I have sent you an email and encourage you to reply or give me a call directly at (970)221-0441. I am the local owner and take pride in the reputation we have built in our community over the past 39 years. I would be grateful for the chance to make this right. Mike Verde, Owner
N
Nancy McNair
5.0
Lawn Doctor is always reliable and considerate. They let me know when they will be here to take care of my lawn, trees, and shrubs, and then they show up on time. They are careful to always close my gate and make sure my dogs are safe. It's so nice to not have to store chemicals and fertilizer and figure out the proper times to apply them. I've been with Lawn Doctor for years and intend to stay with them.
Response from the owner
Nancy, Thanks so much for the positive feedback - the crew really appreciate when their diligence is recognized. And thank you for being a loyal Lawn Doctor customer for over 20 years!!!
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