Lawn Care IQ
Thomas, Phoenix, AZ

Lawn Care IQ Reviews

3.9 stars based on 7 reviews

Featured Comments:

• E

  Eve Flores

  1.0

  Contacted the company thinking we would get a 5 star service, unfortunately this is NOT the case. Spike with a Darin regarding lawn service and had advise that we were looking to get a property cleaned up and lawn taken care of. We set up an appointment originally for Saturday, we did ask if it could be sooner that would be great. Got a call back said they could have this done on Friday and we were happy with the change. After texting to make sure they had gotten or completed the work, no response we had to contact the office and they were not able to reach anyone as well. Then got a text saying that they are running behind and would need to come out on Saturday, we asked for the earliest time and they stated they would have to contact a guy named Juan. After waiting patiently all Friday for an estimated time for Saturday no response again. I texted early Saturday morning at 7 AM checking to see if they had gotten to the property, after about 45 minutes I was told they would be there by 1PM. Went to check the property at about 3 thinking it was completed and come to find out nothing was completed. Then about 4 PM we get a call stating additional work was needed to be done and wanted to reschedule till the middle of week. At this point very disappointed in the customer service and communication. Since they kept canceling on me I thought it only fair to cancel on them. Will DEFINITELY NOT be using this company. Customer service and communication is a big thing to me along with quality work.

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  Response from the owner

  We are sorry you had a bad experience. We were trying to get you in sooner then later and that did not work out. We were trying to work with your request. When the the crew showed up the property needed a clean up first and not ready to start maintenance service. Sorry we were not able to work something out. If you would like to call me we would like to work with you. Thanks Darin

• A

  Amber Blackmon

  1.0

  I’ve been trying to schedule an appointment with them since Wednesday. No one calls back and you cannot reach anyone who works for the actual company directly. I did receive a quote, nearly 4 days after inquiring but what use is it if I’ll have to wait another 4 days to actually make an appointment?

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  Response from the owner

  We have reached out to you via text please get back to us. thanks D

• V

  Vanessa Henry

  5.0

  When it comes to fertilizing my lawn, this is the company that always stays on the top of my list. They use good fertilizers and have an amazing team. I have hired them a couple of times before and they never disappoint me.

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