LATINOS LANDSCAPING DESIGN LLC
Williams, Glassboro, NJ

LATINOS LANDSCAPING DESIGN LLC Reviews

4.1 stars based on 24 reviews

Featured Comments:

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  Con Odeez

  5.0

  Ofer was extremely knowledgeable and customer service was top notch. They would not leave until we were 100% satisfied with the work. Our Hardscaping are amazing!! They are a very professional company. They stand behind their word and their work. I would recommend Latino’s anytime.

• L

  Lisa Leonard

  1.0

  We DON'T recommend this company! Both my neighbor and I had issues with the "woman" who handles the accounts. We both moved into our homes within a year and intended to stay with the previous owners existing company (Latinos Landscaping) but experienced billing concerns and overall rude treatment by the company representative, the woman who I guess shall remain nameless by intent. My neighbor had complaints she shared with me about the woman's very rude treatment and how she implied that she felt my neighbor could not the afford the service she was requesting and didn't want to provide them (allegedly due to her skin color). My neighbor is a doctor and can afford the services but the "woman" rushed to judgment and ostracized a potentially good customer. We decided to give them a chance and were promptly disappointed with them. In our case, we were billed for two weeks when we did not even own the home upon move in. Trying to get a revised bill was a nightmare and the "woman" who works the office is very unprofessional and really only cares about her own needs, not the customers' needs or wants. Once we got a revised bill and promptly paid it she started to complain that we were not paying her like she wanted to be paid even though we followed the contract terms of paying after each service as was written in the contract and not giving any monies to the people servicing the lawn. apparently, this "woman" only wanted a monthly payment, not how the contract terms stipulated so how would we know this was the case? Guess she didn't realize we were paying them way in advance of a monthly invoicing process by paying directly after each service was rendered. She even lost one of our checks after we did as she requested and put the checks in one envelop to support what she wanted, a monthly payment. I guess she also didn't like that we were tracking the service provided to the payments. Easier for her to slip in billing for a service that never happened with her way but not with our method of tracking service date to payment. She actually complained about our tracking our payments to a service-unbelievable!!!! As it happens, once we thought things were finally settled one week a few weeks back no one showed up to service the lawn. There was absolutely no notification, no phone call, no email, no any form of any communication to inform us what the issue was! When we called to inquire why no service was provided, a supervisor came out to meet with us and said he would send someone to mow the lawn. Guess what, he never did send anyone and at this point two weeks went by with no service. His explanation for no service, she, the "woman", took you off the service list. He said he didn't want to listen to her complain, the infamous "woman" (god forbid she provide her name when speaking with a customer) handling the billing, so that was it and we never heard from then again, other than a curt email reply to our sending a copy back of their contract highlighting that we followed their contract terms as stated, and they failed to show up or provide us with the 30 day written notification as stated in their contract if they wanted to terminate the agreement. They apparently have a contract that is meaningless in what it states and in deed as Latinos Landscaping in no ways follows their own contract. Fortunately for us we found a reputable, more customer focused service, very pleasant company & company owner who actually state their terms upfront and adhere to their contract terms-how novel! Anyone looking be sure to check out Klean Kut! I am referring them to everyone on my street, in my development and all my friends! Klean Kut also cuts the lawn and a nice, visually pleasing level, not leaving it 6 inches high after it's been cut to necessitate the lawn company needing to come back each week in a self serving effort to secure business otherwise you end up living in a jungle with your grass 10 inches high if you go beyond one week of servicing the lawn!!! I am now a pleased customer of a different, very professional company!

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  neighbor neighbor

  5.0

  After I read t his review from my neighbor , I decide to post this : First of all , I using this company for years , and I Highly recommend it! Latinos Landscaping ,Very Professional ,the way the business are handle. I never have a an issue either with Maria who handles the account (Very humble persons and kind young man who handles the services ) And I agree about the post , YES , they Just move to our neighborhood NOT LONG A GO(probably few weeks or few Months) . This a Gossip, Stop. I live in the same neighborhood, and my property is beautiful . I wish my old neighbor never move away .

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