LandCare
Leadbetter, Ashland, VA

LandCare Reviews

3.7 stars based on 13 reviews

Featured Comments:

• D

  David Johnston

  1.0

  Hard to even give 1-star. Setup an appointment for Thursday. They didn't show up and didn't call. When I called them, they said it was due to the weather and they would definitely be there Friday. Friday came and went without them showing up. Again, I called and was told they would be there first thing on Saturday morning. I was also told to mail my payment and consider them for future work. Fat chance! Saturday afternoon, still a no-show. I called and was told they weren't coming out because I wasn't a reoccurring customer. I lost it! How can you be a reoccurring customer if they never show up for the first appointment? I would never, ever consider this company! Not that it matters much, but I found it odd that the person who contacted me had a voicemail box setup in Spanish only. That just added to my frustration.

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  Response from the owner

  Mr. Johnston, we were unable to confirm that this appointment was ever set up. I apologize that you had an awful experience but I am curious if there is another LandCare company that you were speaking with. I suppose it is also possible that one of our employees was misleading you into performing side work that is not sanctioned by our company. Please feel free to reach out to us by phone at 804.262.3639 to speak with me directly and I would be happy to help you with any need you have and to try and figure out what happened. Brian Simmons Branch manager

• K

  Kent Willingham

  5.0

  No wait, coffee was good and hot. My sandwich was delicious.

• K

  Kris Pineda

  1.0

  TERRIBLE GROUNDS KEEPERS THEIR EMPLOYEES ARE LAZY AND VERY UNPROFESSIONAL MY HOME LOOKS 10X WORST WHEN THEY WERE DONE. APPARENTLY THEY CANT MANAGE TO SIMPLY CLEAN UP AFTER THEM SELVES WHEN CUTTING THE GRASS, ITS NOT THE HARD TO USE A BLOWER WHEN FINISHED. COMPLETELY DISAPPOINTED.

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  Response from the owner

  I am sorry that you feel that our company did not do a very good job. Due to the fact that we are primarily a commercial landscaping company and I do not recognize your name I am making an assumption that you live in a community in which we perform the landscaping. Our first core value is to delight our customer every time. In the future please reach out to us at 804-640-5041 and let us know that we have not delighted you, so that we can correct this issue as soon as possible. Brian Simmons Branch Manager

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