Lakeway Landscaping, LLC
Clemmons, Clemmons, NC

Lakeway Landscaping, LLC Reviews

3.9 stars based on 32 reviews

Featured Comments:

• E

  Eric Farmer

  1.0

  IF I could give this company less than 1 star I would. I had them pick my John Deere mower up to fix a bad carburetor. Upon drop off and a $342.65 charge I started the mower to begin mowing. White smoke began billowing from the motor and mower would not stay running. I immediately called them. They came to pick up and called and said they couldn't find any issue...brought back to my house. The drop off guys couldn't get it to start, (at this point you would think "Hey, this is the issue the client was talking about...") Nope, they PUSHED the mower to the side of the house and left it and said they would ask the mechanic. I again, called back...as I have paid for a repair and have a further disrepair than I started with. They said they would come that day to pick up...a week passes. I call again and they come pick up the mower. Once the mower is returned for drop off, I was told the battery was dead due to them trying to start it so much and notice the belt is HANGING OFF the deck. I said guys...you have got to be kidding me. I at this point supplied them with a new belt and said please return my mower immediately. The office manager Tari calls and in the rudest way possible tells me they are tired of doing free work and they are done upon drop off and HANGS UP ON ME. Mind you, not once has my voice raised or said a single disrespectful word. I am asking for the original repair to be corrected only. Here's the kicker, the mower is dropped off to me...I make one pass on the yard and it cuts off with the same white smoke. I notice the grass isn't cutting also and park it. The new belt wasn't put on right and is now hanging off, damaged. I CAUTION YOU AS A LOCAL BUSINESS SHOPPER...GO TO THE NEXT COMPANY ON YOUR LIST OF PEOPLE TO CALL. I'VE NEVER SEEN A LESS DESERVING COMPANY IN MY ENTIRE CAREER IN CUSTOMER SERVICE.

• T

  Tammy Furnas

  1.0

  The proposal looked fine but showing up without notice, removing bushes but not filling holes, planting bushes with no soil consideration (some only inches deep), no warranty even after a comment of "we'll take care of you," then... 50% of my new plants are dead or dying and I'm back to square one.

• H

  Hernan Sabio

  5.0

  Lakeway Landscaping does regular mowing for us. I asked the owner if they could hang some shutters we ordered. They arrived when communicated and not only hung the shutters, but also added additional value by sharing that hardware that came with the shutters was going to cause some issues. New hardware was purchased and the shutters were hung still on the same day as planned.

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  Response from the owner

  Hernan, Thank you for the nice review and work. Lakeway values the relationship we have with our customers. Please call on us again, if we may be of service. Thanks again.

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