Kerry's Lawn & Garden Equipment Center
Mountain, Harrisburg, PA

Kerry's Lawn & Garden Equipment Center Reviews

4 stars based on 55 reviews

Featured Comments:

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  Keith Bentzel

  1.0

  I've spent a good bit of money at this establishment over the last 2 years both for sales and service. I try to give multiple chances because everyone has bad days. But there is at least one person there that is downright rude everytime. A general unfriendly atmosphere with the other staff everytime I've been there. With service, one piece of equipment they kept telling me the issue was user error. I took it to another dealer who found a bad part, fixed it, and never had another issue with since. Their selection of equipment and such is good. But, there are other dealers that are at least pleasant to deal with that have similar selection. I don't intend to return here ever again. Would recommend going somewhere else if you can help it.

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  Thomas Edmondson

  5.0

  I buy and have my equipment serviced at Kerry's,they do a good at a fair price. Just the other day right before a snow storm my snowblower stopped working, I called them and they came out the next day picked it up, took it to the shop and repaired it and brought it back the same day before the storm hit that night. THATS WHAT I CALL SERVICE

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  Response from the owner

  thanks Thomas - I really appreciate your comments.

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  Thomas Fitzpatrick

  1.0

  Kerrys Lawn and Garden is a rip off and is not transparent in the marketing of their service. They WILL DO UNAUTHORIZED WORK on your tractor and charge you hundreds of dollars. I requested the premium service for my garden tractor which includes "adjusting the carburetor as needed" My initial quote of 360$ for labor somehow turned into 470$ for labor plus a 90$ carburetor repair kit and my total was over 800$!!! I attempted to speak to rick about this when they initially called me and his response was " well if I called about every piece of work that I had to do I would never get anything done" When I went in person to pick up my tractor Pauline assisted me and seemed well versed in arguing to the fact that they did unauthorized work without the customers consent. She was unwilling to compromise and wanted me to leave my tractor there until Rick was back 3 days later. DO NOT TRUST THESE PEOPLE! THEY WILL STEAL YOUR MONEY!

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  Response from the owner

  Thomas as the owner of Kerry I want every customer to be happy with our service. While not every customer will be 100 percent satisfied, it is still my goal. Please call 717-697-3366 and ask for me. I would like to address your concerns. Bryan

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