Just Sprinklers
Michaels, Santa Fe, NM

Just Sprinklers Reviews

4.4 stars based on 84 reviews

Featured Comments:

• G

  Geraldine Macomber

  5.0

  Yesterday Carlos and Andrew delivered 5 heavy rocks and a beautiful fountain via crane from the street into our small back yard with such aplomb, patience and care in their placement and installation. Thank you. We could not have asked for more.

• R

  Rick Roen

  4.0

  Helpful and knowledgeable staff. Great inventory of sprinkler and drip supplies.

• H

  Heather Hanson

  3.0

  Originally I was prepared to give these guys 5 stars for their customer service, until I was walking out the door & the manager, Carlos, blew it.. I was literally standing at the checkout counter thinking how grateful I was for their outstanding customer service, how gracious & generous they had been for the past month, since I had paid for sod that was being delayed week by week.. They gave me what they had on stock & let me use their sod roller for free for my trouble which I was grateful for & even commented to him personally about their great service.. Meanwhile they told me they would call me when the rest of the sod came in.. I waited & waited for several weeks, checking in periodically whenever I came to town from Pecos.. Since they never called me I decided to come in & ask for a refund. As they were working on my refund, they seemed to be having trouble putting the charges back on my cc so the manager, Carlos, handed me cash, yet shorted me $10 not including the tax I had paid along w my original purchase. When I kindly asked him about the tax, he proceeded to get defensive & give me a pep talk telling me “not everything’s about money” reminding me they had let me use their sod roller for free.. I was stunned & tried to explain that I had no issue w them, i acknowledged their great service & told them I was grateful as he handed me the $10 but in a condescending tone he told me “to make sure & count it all so as to be sure I got every single penny back that I had spent so I could be fully satisfied.” All I could do was shake my head in disbelief & walk away.. The way he spoke he spoke to me in front of people felt so rude, degrading, condescending & out of left field I left there feeling ill.. Up until that moment I would have gladly referred them to all my friends & given them 5 stars but he blew it in the end by not only trying to short me $10 but then trying to excuse it & then gaslighting me & implying I was a selfish , money oriented person for mentioning it. Too bad.. I def won’t be going back to them again.

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