Just Sprinklers
Montgomery, Albuquerque, NM

Just Sprinklers Reviews

4.3 stars based on 191 reviews

Featured Comments:

• D

  David Truong

  1.0

  It's unfortunate I have to leave a bad review as it seems this is the only recourse left. We recently a purchased a home and our first encounter with Just Sprinklers was as a subcontractor to the Water Authority to install a smart irrigation controller. After not hearing from Just Sprinklers for several weeks, we reached out to Just Sprinklers and confirmed a date for the install. When Just Sprinklers showed up, they did not install the controller as this was apparently scheduled for another date. They walked around the property, identified no major issues, and charged us separately for the visit. They never returned to install the controller as the Water Authority subsequently terminated their contract for poor service. Flash forward, the Water Authority comes to install the controller. It turns out one of the zones is totally dead and they have no idea where the water goes. We have John from Just Sprinklers come back and verifies the dead zone. As Just Sprinklers had installed the irrigation system 2 years prior, it's still under warranty. Great. John feels it'd be prudent to review the old records to see what was done before proceeding further. Great. 2 days later. Silince. We call John back and he profusely apologizes and promises to take a look at it when he gets back to the office later. Silence. We call back a week later and he again profusely apologizes and promises to look into it. Silence. We call him back several days later and he is in finally in his office. He'll run over to accounting to look at the records and will call us right back. Silence. Since then, he will no longer return our calls. We call the office and they say they'll send him an email. I don't get why he won't just call us back. Maybe he doesn't want to deal with our system as it was apparently it was a very large and expensive system?

• D

  Deidre Haley

  2.0

  Visited this place to check out their special seasonal pumpkin patch. Parking is rough. There were plenty of grandparents there to buy that special pumpkin with grandchildren. Plenty of Sprinkler people hanging out. No one coming to answer questions or help. No wagons, carts, trollies to put pumpkins in. You had to carry each pumpkin inside to pay while the staff of 4 at that moment stood and looked on. The cashier was argumentative and rude regarding prices. The overall attitude was very negative and very unhelpful. Nice selection of pumpkins but customer service was extremely lacking. If you can't lift things very well and you prefer a positive attitude, think about finding another source. Maybe it was just a bad day, but I know that the grandparents I saw buying pumpkins would have appreciated some assistance. The other parents there were able to lift but no direction from anyone. Courtesy and customer service go a long way with me.

• C

  Charles Harner

  5.0

  They sell More than just sprinklers they have a store full of stuff to purchase for the yard. Helpful people excellent customer service.

More reviews (96)