JM Lawn & Landscape
Lincoln, Ames, IA

JM Lawn & Landscape Reviews

3.9 stars based on 17 reviews

Featured Comments:

• C

  Colton Verrips

  1.0

  Do not hire them for anything, I should have listened to the reviews and stayed clear. I hired them to hydro-seed my lawn. Horrible experience from communication to the actual job completed. Corners were cut, job was not completed as bid/promised; tried reaching out to have them fix but they refused to return calls or emails. I even filed claim with Better Business Bureau and they refused to respond to them either. Huge red flag. Response to Owner: What your proposal doesn’t show is my text messages with Dan, assurances he gave me that didn’t happen. You did come back only for your sprayer to stop working. I reached out for over a month before I went to the BBB. Don’t insinuate I didn’t try to work this out with you before that. Please come down and look at the lawn and tell me if this is something you’d be proud to say your company did.

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  Response from the owner

  The work was completed as stated in your written proposal - prep & hydroseed up to 23,000 sq ft. We prepped your lawn by our standard method - with a RotaDairon - combination reserve-tine tiller and leveler, it loosens the top 4" of the soil to make the seed bed and levels it off. During the tilling process (whether with our RotaDairon or a standard tiller) rocks can be brought to the surface, and can continue to surface for quite sometime. We did not provide your fill dirt or topsoil, so we had no knowledge of the amount of rocks in your lawn area. We did respond to your concerns, maybe slower than you would have liked - we were, as many residents of our state were, dealing with the aftermath of the massive Derecho storm that hit on August 10th - between your initial seeding (completed on 7/29) and when we returned to provide a second seeding (on 8/21). When we returned & seeded for a second time, we also helped move rocks out of the seeded area (beyond the original scoop of work) - all of this additional work and material provided at no additional cost to you. As for the BBB, we prefer not to debate thru a 3rd party. We're sorry you feel this way, we've tried working with you several times to resolve the issues. We feel we've exhausted all avenues in this matter.

• M

  Marcella Johnson

  5.0

  This lawn care business can’t be beat for knowledge, customer service and results! They hydro-seeded, fertilized and implemented weed control that transformed almost 4 acres of bare farm ground into a beautiful yard—in the first year! People said it couldn’t be done; it would take 2-3 years to develop, but Jason, Marcia and Dan proved them wrong. We get compliments on our yard frequently and highly recommend turning your yard care over to JM Lawn Care!

• S

  Steven Perlowski

  1.0

  From beginning to end, a poor experience with Dan and JM. Poor communication and they didn’t do the job my wife and I asked them to do. If we wanted them to complete the job how we asked, we had to pay more money. After they threatened to take us to small claims court, I reluctantly paid them $1200 for work that didn’t meet the details of the job that we asked them to perform. They tore up our yard and I had to ask them to fix it. They also sprayed and killed our hydrangea and lily plants. The owner of the company was going to come speak to us, but 3 times his schedule didn’t allow and he ended up telling Dan(GM) that we owed in full after he looked at some pictures. I am a local business owner who serves hundreds of people a week and talking to your customer and making sure that they are happy with your service and product is a basic fundamental of business. I don’t leave negative reviews, but I don’t want anyone to experience what we did, 3 months of poor communication, poor quality of work, and a bill for over $1,000 for something that we didn’t ask to have done.

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