Jesse's Lawn & Snow
G24, Indianola, IA

Jesse's Lawn & Snow Reviews

3.7 stars based on 9 reviews

Featured Comments:

• J

  Jan Hardt

  5.0

  I have used this service for snow removal, lawn care, landscaping, and fence repair for four years. They do an excellent job in all areas. Jesse is always available by text or phone. Service is on time, and within the price quoted. Thank you for many years of excellent service.

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  Response from the owner

  Hi Jan Hardt, We are incredibly grateful that you took the time out to leave us this note. Our company values our customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

• D

  Drew Foster

  1.0

  I represent a small HOA, and I was not responsible for hiring Jesse's. Everything seemed fine on the lawn care side of things, but when the first big snow hit they were nowhere to be seen. I called and asked what the problem was, and was told that I had been e-mailed to ask about whether we needed winter services. No e-mails were ever received. We agreed on the phone that morning that they would come and take care of our snow removal, and four hours later there had been no change. I called again to ask when they would be arriving, and was told they had already taken care of the snow removal. I told Jesse this was not true because I was still stuck in my house. Three hours later the plow finally showed up, seven hours after I made the call, which I shouldn't have had to based on our contract. When I received an invoice it billed for the services earlier in the day that I had told them over the phone had not been provided. It also billed for longer than they had been here. When I questioned the charges Jesse suspended my service. I expect integrity from the companies I did business with, and now I am not sure if we were billed for additional hours when I wasn't there to oversee service. If you use them I recommend having a check in process to make sure they are actually there when they say they are, but really, if you choose to use them you should just expect to be lied to, and to have your service cut off if you call them out on the lie. Extremely unprofessional. I only gave them one star because you cannot post a review with zero stars.

• D

  Dee Culp

  5.0

  Jesse and his crew were very efficient and courteous! They did an excellent job and worked with me to work within my budget. In the future, when I have needs, this is exactly who I will call first. Exemplar business!

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  Response from the owner

  Hi Dee Culp, Thank you for the review. We appreciate when our customers take time to leave a note about us! We hope to see you again. Thanks! Jesse's Lawn & Snow

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