J J Sommers Inc
Broadway, Monticello, NY

J J Sommers Inc Reviews

3.4 stars based on 13 reviews

Featured Comments:

• N

  Neil Chadnow

  1.0

  Bought mower works for 10 min then stoped Let it cool and start again. Brought back to them they had It for a week just picked up and still does not work . Still stops working . Called got a nasty response Will never go their again

• J

  John Degraff

  5.0

  The last time I was in there they didn’t care if I was there or not over priced the service not so good and the picture is horrible to have put online .

• M

  MarioZ

  1.0

  Owner is selling this place I think and he doesn't care about anything and anybody. Very rude and arrogant person. My under warranty riding mower engine stopped working so I dropped it to JJ SOMMERS. I'm not sure if he even checked or diagnosed the problem. But for sure he said it was my fault (so no warranty coverage) because I was mowing without oil in engine and mower was over speeding . I couldn't have even equal conversation about the reason of engine failure (like oil pump failure or similar) because he was permanently hanging out on me during over phone conversation. Just my fault. I took my riding mower to another service and after two weeks I got back my fixed under warranty riding mower back. I do not recommend JJ SOMMERS at all. Go anywhere else but not to this boorish owner/service.

  ---

  Response from the owner

  Hello sir, This is not accurate. Your machine was ran without oil. You requested that we lie to the warrantee company that there was oil in the engine. There was no other conversation to be had, the entire engine was checked over, there was no oil pump failure, the only failure with the engine was that it had no oil and thus was over worked and cracked. The other service place that you claimed to have taken your machine to must have lied to the company, something that we will not nor can do. Also to address your claims that the owner does not care, we care about all of our customers but we will NOT lie to the companies that we are dealers and warrantee providers for.

More reviews (2)