Ivy Lawn Memorial Park & Funeral Home
Valentine, Ventura, CA

Ivy Lawn Memorial Park & Funeral Home Reviews

3.1 stars based on 32 reviews

Featured Comments:

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  Debbie Fadenholz

  1.0

  Every year I have always placed Christmas trees at my dads gravesite. The are artificial and I have always picked them up after Christmas. He also has vases on the sides of his headstone. I guess this year we are not suppose to celebrate Christmas so they put them in the trash. Not one bit impressed at all. You had NO BUSINESS TOUCHING THE ONE IN THE VASE!

• J

  Jorge Membreno

  1.0

  Management with the grace of a nosy, overbearing and bitter HOA president. My father passed away when I was a child and now that I am older understand the people in charge are straight garbage. When I leave flowers and come back a couple days later they are gone. Decorations are no longer allowed and the landscaping staff have a massive power trip. I wish I could dig my father's remains out of the ground and take them somewhere else. Please don't give these people your business if you want to honor your loved ones and grieve your way. Much love to all.

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  Response from the owner

  Hi, Jorge. The decoration policies for the cemetery and holidays were changed due to the hostility and threats made to our staff when decorations go missing or are damaged. We cannot control what happens when people leave items at graves but yet we are held responsible for everything that happens or goes wrong. We understand your disappointment but anger and unkind blame simply encourage the threats to our staff which is why the policy had to change. The climate in today’s society is not something we can take lightly or dismiss so we must eliminate the decorations and hopefully eliminate the danger of anyone getting hurt. We are sorry for any disappointment but we strive to make the park as beautiful as possible with flowers and trees and we emphasize the care and maintenance to bring joy to the families and visitors. If you would like to speak about your experience more, please feel free to contact our manager at (805) 642-1055, and we can be of further assistance.

• d

  danny devito

  1.0

  When we first went to buy a plot the owners son was in charge of the showing and was completely disrespectful. They did not care that a relative had just passed away, and had no emotion besides selling. Their rules are also disappointing as they now ban memorabilia besides cut flowers. Good luck going to visit your loved ones if you have a job, they close at 4 and will promptly and rudely kick you out. Have not had a single good experience here, would never come back if it wasn’t for family.

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  Response from the owner

  Hi Danny, thank you very much for taking the time to review our business. Your feedback is vitally important to us, as we always want to meet our guests' expectations. We are a non-profit cemetery without owners. Family/sons have no part in any selling here so we are not sure what experience you may be referring to Per your comments, unfortunately, we can only be open until 4:00 PM. We apologize if this is an inconvenience, and we will definitely consider your feedback. Please feel free to contact our manager at (805) 642-1055. Thank you.

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