Invisible Fence Brand of Apple Country
Weems, Winchester, VA

Invisible Fence Brand of Apple Country Reviews

4.3 stars based on 64 reviews

Featured Comments:

• K

  Kathie Legge

  5.0

  I have used Invisible Fence of Apple Country for years and upon purchasing was very pleased with the service and representatives i.e., salesman, installer, and dog trainer. Then, the office personnel hired was less than desirable. But, since then, I understand that the office personnel has changed and when I called was greeted with professionalism and knowledge. Shane S. who came to conduct service for me was exceptionally proficient, accommodating, and professional. Kudos for improvement of office personnel. Keep up the good work.

• A

  Austin Shockey

  1.0

  I never write a bad review about anyone or any company I tend to keep to myself. However, this company deserves one because they are one of the few options you have for invisible fencing for pets. I have a construction company and hired them. I would never use them again. First off the conduit that protects the wire from the side of the building into the ground is about 2” from the ground and I have bare wire approximately 7” laying on top of the ground. Easy for something to hit it and break the wire, “which broken wire isn’t covered in warranty”’, secondly they did not fasten the conduit to the wall so it just bounces around, and it’s not level. Thirdly, they had to borrow some of my tools to get the job done, which wasn’t a huge deal until other issues kept happening. Finally, with my project they left rocks all over the yard, and I mean giant rocks something that you have to move or your mower will break. I have 3 acres of wood they could have thrown them in pure laziness. My father also hired them to do a fence at the same time and they brought one worker who was not capable of running the machine so my father had to work 4 hours for a fence he just paid for. Helping dig by hand, and run the machine or he wouldn’t have a fence. We spent approximately 7,200$ in total. I can’t even get a call back after a week to talk about these issues. I’m petty enough to sue them for money back if I have to fix it. On top of all that, the warranty is life time but you have to pay them service fee and buy any material needed for the job. So you get no warranty don’t be fooled. I knew that ahead of time after I questioned them and debated on it but figured if the job was done well I wouldn’t complain...but boy was I wrong. UPDATE: The wire did snap and the conduit did ripe out of the wall causing my fence not to work. GO FIGURE. I called them back but the number was disconnected. Luckily, I was able to find another place to fix the issues. Would not recommend this owner.

• L

  Linda Collie

  5.0

  We've had the Invisible Fence installed by IFB of Apple Country for 6 months now and it's been working great for us. Two older dogs trained up quickly and never break the fence. A couple of weeks ago we got a new puppy and called to have them come out and help with getting the new guy up to speed with the fence. Brad Sigley was the tech that came out and he was GREAT! Brad got our new pup set up with his collar and spent the time to "train" us on how to train the pup. He did a great job. I'll continue to use this company to protect our dogs and give me peace of mind. Thanks!

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