Infinity Lawn & Landscaping
88th, Frankfort, IL

Infinity Lawn & Landscaping Reviews

4.6 stars based on 21 reviews

Featured Comments:

• C

  CAT CRAZY

  5.0

  John has serviced our lawn for the last 3 seasons and I love my lawn. John is very passionate about lawn, tree & shrub care and is willing to take the time to explain proper lawn care. He has answered all my (sometimes silly) questions, I have even sent him pictures of a few issues and he has promptly responded and sometimes even come to the house to see and assess the problem. I highly recommend John and his team.

• J

  Jeff Jones

  1.0

  1-Star! Had three full services and an extra service call and the pictures show the results. Two of my neighbors over the season approached me and said, "thought you had a lawn service", just bad. Had weeds in every part of the lawn including nearly three dozen in the front lawn, some measuring nearly 2' in diameter- pictures do not lie. They did a grub service without authorization and tried billing $49. Had a situation of overspray or drift near my Junipers which resulted in browning on the west side of each bush.

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  Response from the owner

  We apologize for your weeds in the lawn. Our fertilizer and Plant Care expert John had been out to your house multiple times for the weed and crab grass issues. The lawn was covered in weeds and we stated that this would not change overnight and take multiple application to get them under control. Once the weeds and crab grass was under control, you would need to continue with the service to keep them away. We mentioned on multiple occasion that if you see issues with weeds then call us and we will come back and do another application. When lawns are that bad weeds can pop up between our visits, especially when you only have a 3 step fertilizer application for the season. We strive to give our customers the best service possible and ask that they communicate with us if they see any issues between visits. Everything we deal with his growing and changing on a daily basis and if we only see the lawn every 10 weeks things come up and you just need to call and tell us and we will have a tech out in a day or 2 to help. As for the unauthorized Grub control application, our tech noticed a alarming about of grubs in your lawn and took a proactive approach to control them for a minimal fee attempting to save the customer Thousands of dollars replacing the entire lawn once the grubs destroyed it. The customer called and in about this charge and we removed it from the invoice. We apologized for the unauthorized application but our attempt was to treat the customers lawn like our personal property and save the lawn before it was destroyed.

• L

  Laura Whittingham

  5.0

  I have used infinity for my lawn fertilization and grub control for many years (the predecessor of Infinity who sold to Infinity). Two years ago I decided to cut my budget for this and went with True Green which was a fraction of the price. WHAT A MISTAKE! The grass never really greened-up the following spring and the weeds and crabgrass were out of control. I felt as if Tru Green scattered nothing at all when they rode around the yard. Cut rate fertilizing is a total waste of money. My lawn always gets compliments with Infinity doing the work.

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