I-81 Lawn & Garden Inc
Wallace, Bristol, VA

I-81 Lawn & Garden Inc Reviews

3.9 stars based on 96 reviews

Featured Comments:

• G

  Garry Lee Mangrum

  1.0

  I have never been treated, in this place, with as much disrespect as these people treated me today. I'm sorry I ever bought a $2000 mower from them. I was told it'd be 3 weeks to get my mower serviced. It took almost 6 and they had even lost my mower in their junkyard. Something happened to my battery and I even had to pay for a new one. The battery was fine when I took it there. It had no problems at all. In the end I dropped my card on the counter and now I end up being the bad guy in this entire ordeal because I dropped my card on the counter. They'd be upset to if they had to pay 80.00 for a new battery after THEY messed up the older one. I will do them and me a favor and never go back. I thought I had finally found people who cared about their customers. They badly need a person at their front desk who cares about people. That blonde lady was dismissive to me everytime I walked in their door. The owner ended up siding with her so my words won't matter to them but I hope this doesn't happen to anyone else. They won't care about this review because they have so much business but I hope and pray something changes for the better in that place. #dontmakepromisesyoucantkeep

• J

  Jonathan Anderson

  5.0

  As owner of Anderson's Tree & Landscaping, I-81 is the main place I buy equipment, great prices, friendly staff! I highly recommend!

• A

  Austin Harrington

  1.0

  I wish I could leave zero stars for this review. I had my stihl ms 170 brought here to have a carb put on and they had it's well over a month, and I would call 100 times and never get a answer except once. They said it needed more than a carb and they orderd parts without asking me. So I went and picked up my saw today , the man came out with a box and my saw in a million pieces. So instead of raising mortal hell I just shook my head and walked out. So never use these idiots ever!!!!

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