Hlservices
Meadows, Rio Rancho, NM

Hlservices Reviews

3.9 stars based on 8 reviews

Featured Comments:

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  Laurel Hull

  5.0

  I have used HL Services for over 15 years and they take great care of my property. They are attentive to many issues I haven’t noticed, yet never provide unnecessary services. They service the property monthly and also fix issues like with drip irrigation or mistletoe in between visits as needed. Good value for the money!

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  Response from the owner

  Thanks Laurel. We have enjoyed working and servicing your property. We appreciate your using us for many varied services.

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  Linda L

  4.0

  Great work depending on the crew you get whenever I get the crew with Jose on it the work is exceptional had my lawn done and have to say for him being on his own the work was above what I expected. The owner is kind but sometimes not very responsive to calls but not a big con overall I would recommend HL services to anyone who needs landscaping done. **Here is my add to the owner response yes I have a understanding of with the pandemic calls can be at high volume I had said wasn't a big con... also I was no where near singling one person when there was a crew of two here I only mentioned Jose due to the fact I only spoke with him and in particular to my review there was one day he was here alone unloading what looked liked heavy equipment I felt he deserved recognition. I do apologize for the misunderstanding I do appreciate all that workers at HL services and would highly recommend them. Just wanted to give credit where credit was due.

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  Response from the owner

  Thanks for the review. I will try to be more responsive, especially during business hours. 8-5. With cov 19 we get calls seven days a week, even 5 am and after 10pm. While we are closed. After talking to this customer she admitted she was wrong. Jose and Juan were even responsible for the work at this job site

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  Egnacia Ramirez

  1.0

  If I could give no stars I would this company or I should say owner is by far the worst experience we have ever had my husband had set up a time for a estimate for some landscaping and pond repair. Mike White showed up 2 hours after the time he gave us even with us calling several times to see where he was with no answer or a call back. He arrived with no mask on when we requested if he would put one on (because of the pandemic) before proceeding he told us no ( even though I explained I myself have a compromised immune system) he still refused to wear a mask ,he continued to be rude like he couldn't hear what we were saying everytime my husband said anything and would get up close to my husbands face to say what I can't hear you to say I have to be close to hear you, but my husband had decided to proceed with the estimate anyway even with all this as we needed work done soon so we can sell our home so after my husband and Mike finished talking and going over what we wanted done. Mike had walked away to take a phone call with his GM when he finally gave my husband a quote which was way over priced and he knew it was our home security system had caught Mike on the phone saying he was going to give a outrageous number so we would decline the offer or if not " on " he would at least make good money off us. I don't know what kind of business he is trying to run but they are scammers, liars and have no respect for potential customers or who knows even other people in fact to not follow a state mandate! I will have my review on all platforms if possible and We have contacted the Better Business Bureau also sent a letter to the Governor's office with the security still captures of how this company is with the mandate as well. If you want a reliable company look else where. I would recommend Sanchez Landscaping fair reasonable show up on time and even show up with masks keep distance and show their proper Licensing to be doing this kind of work something else this company H/L services did not have to show they were a legit company.

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