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We provide relevant information of Heron Home & Outdoor in Montclair, Leesburg, FL which runs in your area. Find out detailed info of the lawn care service provider like opening hours, addresses, phone numbers.

Heron Home & Outdoor in Montclair, Leesburg, FL | LocalLawnCare

I've had 3 different lawn companies that all started good and finished poorly. Since using Heron it has been better. The one thing that I hate is being lied to and excuses. Kay Sellers has been amazing to work with. Any problem I've had has been dealt with immediately and solved. She actually was on her hands and knees pulling unwanted weeds off my lawn for an hour in the hot sun. Everything isn't going to be perfect but at least I know with Kay that things will get taken care of with no bull.... excuses. I don't know who's in charge at Heron but if you have employees that follow her example you will be fine. Thanks again for my great service!!

We’re pleased to hear that Kay is doing a great job! We will pass along your kind words. We thank you for being a loyal customer.

Since retiring & moving to Lake County 7 years ago we have hired out lots of maintenance items that we previously did ourselves.  We had to fire several lawn/pest services before we finally got SMART and hired Heron.  We have been completely pleased for the last many months with their professionalism from the office staff to the technicians for all of the different services necessary to keep the indoor/outdoor to the standard of first class that we require.  Thank you ALL Heron staffers for doing such a wonderful JOB.

Hi Jeanette, thank you for such a great review! We work really hard to provide the best service possible and love to hear we are reaching our goal.

I have used these guys for years. They were the best around. Now they lost a top technician and got a new manager in charge of this location  ever since these changes the branch location as fallen off. They do not always come when scheduled. Do not perform the tasks required and will change what you agreed to initially because they can't find the contract that's signed anymore. And it doesn't matter if you have the original, the guy in charge will not allow it to be used.  They increase the pricing without any notification. Again they USED to be good but not anymore. Go to a DIY place and take care of it yourself for a lot less money and better results. Or try the competition like Massey, luv-a-lawn to name a few. Anyone is better than the Lake county Heron.

Called Heron to setup an appointment for lawn care for a Saturday morning about a week ago. They stated between 8am and 11am and that someone would call me when on their way. Around 10:50am I called the office to confirm that I had an appointment they stated yes and they would call the person in route to find out where they were. No response since.

We have been with Heron for eight years and we continue to be pleased with their services.  Even when they face challenges regarding their efforts to fix problems and treat issues with our lawn and/or landscaping, they always put forth their best efforts and are excellent about following up.  Jimmy, our manager, is excellent in terms of relating to our needs, etc., and he is very responsive when we state that we need to meet to discuss some concerns such as we just did in early August.  Also, our tech, Dru, is wonderful and the best tech we've had.  He is knowledgeable, thorough, and dedicated to provide good service.  We hope Dru remains assigned to us for a long time!

We appreciate your continued loyalty Diane and we are happy to hear from you! Your kind words certainly brighten our day. We'll be sure to share your feedback with the team. If you ever need anything we are just a phone call away. Thank you for your business!
Sincerely,
The Heron Team

I just had to write this review. Heron provided us with our June lawn & shrub service and the two technicians, James & Abel I believe, did an outstanding service. They treated my property like it was there own, carefully spraying every shrub and every inch of lawn not missing one thing. I have had other companies service my yard before, but not like this by a long shot, I have never had this kind of service ever. The two technicians were very professional and they went above and beyond to provide an excellent service. Thank you Heron for making my yard look fabulous!

Kelly,
We are happy to hear that you had such a positive experience with our team! We pride ourselves on providing superior service, and it sounds like our technicians were able to follow through on that. Thank you for taking the time to leave us a review, and thank you for your business!
Sincerely,
The Heron Team

I received a five star service today from my tech Rob.  He spent an extra half hour of his time showing me how I needed to adjust my sprinkler heads and get my soil ready so I can continue to have the best lawn in the neighborhood.  Heron has always been there with kind help solving difficult problems like bugs and fungus.  The best part of the service is always the needed communication.  Thanks Rob!

Thanks for the review Gary! We are happy to hear that Rob takes the extra time to make sure you receive an excellent service. We thank you for your business and for sharing your experience with us.
Sincerely,
The Heron Team

Doug Washburn came to my home and was prompt and on time. He was very courteous. I had a number of questions and he was very patient and took his time with me to answer my questions so that I felt I had a good understanding of what I needed and how he was going to take care of it. I was confident that he knew his job and the science behind the procedures and materials used. This is important to me because it helps to insure our safety and helps to make certain that the work is effective. He was very thorough and I felt he left "no stone unturned".  He arranged to contact me in the next 5-7 days to see how things are going since this initial treatment.  Judging by this visit from Doug, I feel very comfortable with my choice of Heron's services. I give him 5 stars!!!!

We are happy to hear you had such a positive experience Erin! We pride ourselves on providing top notch service and it sounds like Doug is following through on that. We thank you for your business!
Sincerely,
The Heron Team

As always service provided by Robert H. was excellent.  It is because of my satisfaction with Robbie that I continue to be a pleased Heron customer.  He has always worked with me to make our lawn the best that it can be.  He is very knowledgeable and has responded to situations before they have a chance to get out of hand.  He is very patient with me and offers me solutions that make the most sense.  Speaking from experience, Robbie is the kind of employee that you need to hang on to, keep happy and nurture in order to maintain and grow your business.
Thank you...HAPPY HOLIDAYS!
Christian Larsen

Thanks for the review Christian! We are pleased to hear that Robbie has been providing you with excellent service. We will make sure to pass your kind words along to him and his managers. Thank you for your business!
Sincerely,
The Heron Team

Mike, our Pest technician, carefully listened to our concerns on this initial treatment and proceeded to spend 2 and1/2 hours meticulously applying chemicals both inside and outside the home.  We have had several major central FLA pest services and this was by far!! the most thorough service we have ever received.
Matt, our Lawn and Shrub technician, listened carefully as well, explained the extra needs of our lawn, and spent well over 1 and 1/2 hours performing exceptionally careful service.
Bryan, our irrigation technician, spent nearly an hour explaining our water needs and possible equipment upgrades to ensure future successful irrigation: after he had effected the necessary repairs.
By far the most exceptional service we have ever received.  Thanks Heron team.
Larry Block

Thanks for taking the time to leave us a detailed review Larry! We certainly appreciate the kind words about our technicians. We are proud to have your business. We have passed your kind words over to their managers to thank them for their hard work. Thank you for making your home a Heron Home!
Sincerely,
The Heron Team

Heron Home & Outdoor
Montclair, Leesburg, FL

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Heron Home & Outdoor Reviews

4.6 stars based on 70 reviews

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