Grover Landscape Services Inc
Stoddard, Modesto, CA

Grover Landscape Services Inc Reviews

4.2 stars based on 38 reviews

Featured Comments:

• R

  Russell Gudino

  5.0

  These guys removed a city tree at my house and i was worried they might damage my newly landscaped yard. It was like the tree just vanished and when they left not a grass blade was out of place and I'm very picky about my yard. I was very pleased to see how clean it was. I would highly recommend Grover.

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  Response from the owner

  Thanks for the review Russell! Really glad to hear our crews exceeded your expectations!

• A

  Abner Kushner

  1.0

  Response to Manager: Apologies for wanting a stump removed and reaching out to a business (your business) I didn't hear from for over two weeks. Charity did not give me a timeframe or even an evenings notice to make arrangements on a Friday when people are at work. No communication on moving vehicles and talking to my neighbors. Charity knows I did not harass her. That is a blatant lie from your employee and the business. I waited over two weeks after accepting the proposal and then called. That doesn't sound like someone being pushy about having two stumps removed. Once again, poor communication and customer service. March 15th Arborist comes out to look at the two trees to be removed, including the stumps. March 17th they send the proposal and I accept it. March 31st I still do not hear back about scheduling anything or a response to accepting the proposal. I call to see what is going on. The lady said they were backed up for a month. I understood and she said Charity would call me when they have an opening. Today, April 1st Charity calls and says someone can come out and grind the stumps in about an hour and I do not have to be there. The person arrives, I am gone but can see on one of my driveway cameras facing the street. She calls and says he cannot do his work due to the neighbors truck in their own driveway being too close, even though the boat is between the truck and the bushes. So, I call my neighbor who is at work and they go out of their way to move the truck. Charity said she would call or text me if a problem occurs or they cannot do it. While at an appointment I receive no call or text so I assume all is fine. I check my camera and the bushes were not touched and no work done even though my neighbor left work to move their truck. They person from Grover still left...so I call Charity and she said I will have to wait another two weeks to hear from a lady named Patrice to possibly schedule. After a few choice words I canceled. I do not recommend Grover for residential services due to no communication whatsoever on their end and no customer service from Charity. Waste of time.

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  Response from the owner

  Management was alerted immediately after you called and verbally harassed our office staff. Our work schedules right now are full and as you are aware, we squeezed the stump grinding into our schedule because you were anxious to have that stump removed. When our stump foreman arrived onsite there was a neighbors vehicle blocking our ability to safely remove the stump. Although you were working at having the vehicle removed, our foreman waited for 30 minutes and then had to move out due to other schedule commitments. We would have happily removed that stump promptly if it was possible without compromising the safety of the property surrounding the work. We try to be respectful to both our customers and their neighbors and we apologize if there was a communication gap in attempting to do this on your time frame. Coordination of work is sometimes challenging, and we apologize that it affected our job for you today.

• E

  Elaine Forcier

  5.0

  My husband & I have been walking our dog daily in the Woodland West area (Bluegim, Morse, Kansas) for many years & have noticed the quality of landscape care has improved by leaps & bounds since Grover Landscaping was hired. This weekend a 3-man crew did a beautiful job trimming the greenery on the walls, removing ALL the weeds, and carting away the prunings. Kudos to the super crew!!! Al & Elaine Forcier

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  Response from the owner

  Thanks Elaine! We will pass your comments to the crew, they always like to hear about their work!

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