Griggs Lawn and Tractor LLC
Southampton, Courtland, VA

Griggs Lawn and Tractor LLC Reviews

3.3 stars based on 120 reviews

Featured Comments:

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  Frank Harlan

  5.0

  I placed an order for ignition coils and thanks to UPS delivery, never got them. They were shipped and tracked all the way to the day they were out for delivery and " DELIVERED" at 6:05pm to my place of business. Well truth be told never once did the UPS man even pass by (we have surveillance) but this was no fault of Griggs Lawn and Tractor but nevertheless still a major frustration and setback when I am trying to repair equipment that was promised to someone on a deadline. I had no idea how to get it fixed so I emailed Griggs Lawn and Tractor to see what help they may e could assist with in going thru the run around by fling a missing package claim with UPS etc... I absolutely didn't find any fault of theirs but simply asked if they possibly had any ideas to help with expediting our "missing package claim." I even offered to rebuy the coils again at least so I could get my machine repaired and then wait on UPS to fix it (don't count in that!!) . Well they emailed me immediately and send me 2 new coils and a new tracking number without hesitation and honestly blew me away at how quickly they were open to making this right and it was NO FAULT OF THEIRS... To say that I was grateful and just blown away by the level of customer service is an understatement. My hats off to the fine folks and this is my honest and genuine review. Thank you for being that helpful and here's the 5 stars ⭐⭐⭐⭐⭐ that you earned , and on top of that you can add 5 more stars ⭐⭐⭐⭐⭐ that you guys deserve....!!! Thanks again

• C

  Carol Lavin

  3.0

  Ordered the wrong lawn mower blades and had to send an email to get permission to return. Not only had to pay shipping to get blades, had to pay shipping to return them. Be sure you order correct item or you'll pay lots of shipping. Amazon is a better deal.

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  Carson Johns

  5.0

  The parts were exactly what I wanted and they arrived as promised. Like a lot of people, I order quite a bit online. My stuff usually gets here a day or two after the promised day, even paying extra for faster delivery, ugh. I will be buying more from this company

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