Greg's Repair Lg
WI-11, Elkhorn, WI

Greg's Repair Lg Reviews

3.5 stars based on 17 reviews

Featured Comments:

• A

  Aven

  5.0

  You need it. This guy most likely has it. I always stop by Greg before I look online. Chances are I save the time of waiting for shipping. Offers repair services on just about any machinery big and small. Always has something cool and unique in his lot.

• D

  Dan Wilson

  1.0

  Greg’s repair LG has nice people. But their business side sucks... I told them to tuneup my lawn more typing stuff up or oil change etc. I called the day before I was supposed to have it dropped off.. the lead mechanic said they haven’t touched it yet. I was like all right no biggie Halfway in the next week I asked him if he touched it again and it didn’t move yet.. I was only looking for a tuneup and they said that they can have it back to me that previous Friday. After talking to the owner finally got it back after two weeks. Head mechanic there said he was understaffed here.. I was quoted $120 and I had to pay an extra hundred dollars on top of that.. never even called me or asked to see if I was all right. Usually if you go over by an extra hundred usually would talk to the customer. Also they gave me old gas old oil and my belts We’re not tightened.. I had my one friend that has a masters in engineering. He said greg’s repaired it sloppy work and don’t trust their warranty And have them fix it again when they can’t do it the first time right. I’m not trying to bash these people. But I am a business owner and I know a lot about customer service and communication skills and they have poor communication skills. I guess they’re nice people they just need to work on a couple things to make the business a lot better. No one has gave me a call yet back to see how my lawn mower is doing and on their service. When I dropped it and Wasn’t Home it was just fine because they call it told me they’re dropping it off. But make sure it starts and runs. It starts but doesn’t run anymore. These guys fried My lawnmower so bad that.. Now I have to go buy a new one. I don’t think their 30 day warranty is going to cover that for me. Will never use the shop again. It’s a waste of money and your time. You should really call your customers because were the ones that keep you going day after day after day...

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  Response from the owner

  We are sorry for this ..but we have never received a call from you about this concern..I'm looking at your work order and the date is 5/30/19 and it was just in the shop for a tuneup..and how do we give old gas and old oil ..

• k

  kaleb Tudor

  1.0

  I tried to message about purchasing a new lawn mower. Was ignored multiple times. When i finally got a response he told me to call. I was unable to call at the time so i texted him. He then proceeded to call me. I got to a point to call back. Was very rude over then phone and way overpriced. I was quoted over $400 for a 21 inch push mower!! I can get a rider for that price. Absolutely terrible place. DO NOT BUY ANYTHING FEOM THEM!!!

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  Response from the owner

  we dont have any push mowers that are 400 ..our push mowers are 60-150 ..and we dont sell new mowers ..so we are very confused about this..

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