Greenway Lawn Aeration
Club, Escondido, CA

Greenway Lawn Aeration Reviews

4.3 stars based on 18 reviews

Featured Comments:

• C

  Chuck Kecskes

  5.0

  Had a great experience today with Greenway. I have used them in the past and blamed them for some issues that happened after their service ... it was not them but another issue with grubs that I found out later. Today I had a great young man come out named Angel and he did the job quickly and correct. He did a great job of asking questions and making sure that there would be no issues with the sprinkler system. Aside from a mistake in the quote, which was not the technicians issue, I would highly recommend this company and I will continue to use them a couple times a year.

• K

  Kim Stewart

  1.0

  i contacted the company because I wanted someone who could make sure my irrigation was running properly. I had a previous leak and a couple other things and I just wanted to know I wasn’t going to be dealing with any other issues. The company came out found an issue fixed it and I guess just made sure the rest of system wasn’t leaking and would basically come on and off. So I had some peace of mind until I went to turn the sprinklers on and the technician forgot to turn the main water line on . I had to wait 3 more days for him to come back and turn it on. Then about 3 weeks later I had sprinklers that wouldn’t shut off come to find out parts from a different valve we worn (I had expressed concern overthrew valve but I guess when the guy was here he didn’t check it). It ended up leaking and and the ring on the inside was so old that I had to shut the water off and have them come out again. This sounds simple however I was originally told it was going to be a month until they could come out. After being talked down to by the owner and basically telling me I didn’t request a full inspection and they were trying to save me money that the guy only fixed the main problem. However the only reason I called was because I wanted someone to go through the entire system and check it all out. I was also told that they could come one day and something major could happen the next and just trying to get them to come out I was on the phone for almost 2 hours then he walked me through and there was nothing he could tell me to do that was working so I shut it off and then he came out and fixed it. For something that was already diagnosed and on the phone I was told I would be responsible for the parts now the owner is trying to put a lien and listed more parts on the lien than the actual bill along with labor. If I knew this was what I was going to deal with I would have never agreed to have him fix it I would have paid my Gardner to swap out the part.

• J

  Julie Martin

  5.0

  Alex and his team have gone out of their way to help fix my yard. They show up when they say they will and do the job right. They have fix some major wiring issues I had from animal damage and found two leaks that I couldn't find. They fixed those as well. I have entrusted them to do all the maitenence work as needed. Pleasure to work with. They have a very clean presentation and dress professionally as well. Thank you for all you have done. Having been in the high end customer service line of work in the past (on Rodeo Drive) I look for and only work with companies that can give me the customer service at the level I except. I recommend Greenway and I'm not sure why there are negative reviews. Maybe they are competitors who are threatened by Greenways quality work. Thank you Alex!

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