Greentech Lawn and Irrigation
Fenner, Troy, OH

Greentech Lawn and Irrigation Reviews

4.6 stars based on 41 reviews

Featured Comments:

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  Edward Kelker

  1.0

  Greentech has been taking care of my lawn and irrigation system for the last 15 years. They have always done a great job and have taken care of any problems that have ever came up. This spring when they opened my irrigation system and tried to install the backflow preventer and water meter they could not keep them from leaking. Everything worked fine with them last fall when they winterized and removed them from the system. The tech told me he had to replace a couple washers and fittings and would have to come back and fix it. He returned a couple days later he made repairs and left. A week later I get an additional bill for $111 dollars for those repairs, nobody explained to me this would be an additional charge. One of the great things about Greentech is that they never used to nickel and dime you. Well they do now. I talked with Aaron about it and he didn’t seem to want to make it right.I will probably be using another company for my lawn irrigation needs

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  Response from the owner

  Thank you for your feedback. Our policy has not changed, we have always billed for labor and materials when repairs are needed. The technician replaced a rotor and repaired leaks at both the incoming and outgoing sides of the backflow, this was 1 hour of labor plus parts. Fortunately, the system we installed 14 years ago has not needed repairs other than replacing the rain sensor batteries in 2019 (which was also billed separately). We appreciate your business and if you would like to continue with our services, in the future we will give you an estimate before any repairs are made.

• S

  Sean Reynolds

  1.0

  Paid to have whole valve box dug up to replace a valve , only to find another leak 8 months later. Tech said it was “the one” MIP fitting he didn’t replace. Talked to owner Aaron and he was rude, and seemed like he didn’t care I was upset. Find it hard to believe the one fitting they reused just magically broke. If they are reusing 20 year old fittings , seems this how they get their repeat business. Will never use again, and certainly don’t recommend these guys to anyone looking for quality work. Fittings don’t just break. It probably broke from an improper winterization which they also did for me. And if these fitting are prone to breaking with age, then they should be replaced when a customer is already paying a lot of money to have a tech dig up the valve box so they don’t have to come back a few months later. Terrible service.

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  Response from the owner

  We're sorry to hear about your negative experience. Typically we do not replace irrigation parts unless necessary. When the valve was replaced last year, the fitting was not broken so we left it in place.

• T

  Todd williams

  5.0

  Very professional and experienced at starting up the sprinkler system that had not been started in over 15 years. Mark did a great job! The office staff is very friendly over the phone.

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  Response from the owner

  Thank you for the great review Todd!

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