GreatView
Pierce, Barrington, NH

GreatView Reviews

3.9 stars based on 27 reviews

Featured Comments:

• C

  Carly Michalski

  1.0

  IF I COULD GIVE THIS COMPANY NEGATIVE STARS I WOULD. Last year we had a worker from Great View slam into our retaining wall with his plow around midnight. When I noticed him putting pieces of broken brick back together and throwing snow over it to hide it, I started recording! I got the whole thing on camera (thankfully because Great View blamed it on one of the tenants here). I gave the pictures and video to my landlord and he chose to have them fix it and continue to work with them. Today, CHRISTMAS DAY, I went outside to see that my car was not only plowed in but the pile of snow was taller than my car and covering the doors as well. I called Great View to ask if they had come to our road to get to the bottom of if it was them or the city. Instead of helping, this man (who I thought was a worker because of his attitude) was SUPER rude. I asked to speak to someone higher up and was then hung up on. I called back several times until I finally got an answer from the OWNER ADAM and I asked if he was the one who hung up on me. He laughed and said "probably". He proceeded to tell me that he refuses to take complaints from tenants and I need to call my landlord to call him. I already explained that my landlord is in New York and I am plowed in and can't leave to see family on Christmas now. He hung up a second time. When I called and said that I was filing a complaint with the BBB in a voicemail, he called back within 5 minutes. I asked him as a man who "runs" a business if he thought it was okay how he treated me and can he understand my frustration being that it is Christmas day. This mother's EXACT WORDS WERE "to be honest, I don't care". I will be filing complaints and talking to my landlord because I do not feel SAFE having these people around my vehicle!!!!! I have never dealt with a more unprofessional set of "men".

  ---

  Response from the owner

  GreatView is not authorized to speak to tenants about the property and/or the contract that we have with the property management. GreatView does not plow city streets in Rochester. This is an issue that should have been brought to the City of Rochester. Being that it was Christmas the side walk had not been shoveled and parking lot had not been plowed, the question answered itself if Greatview had plowed or not.

• P

  Phil and Penny Boucher

  5.0

  These guys do an excellent job plowing in the most difficult of situations. They do occasionally have problems with their equipment but who doesn’t. They’re human! Equipment breaks down. In the end they do an amazing job. I have an apartment building with 10 units in downtown Rochester and no one has ever done as good a job as they do. Their rates are extremely reasonable. People need to understand when you get 1 to 2 feet of snow things take time. Nobody’s going anywhere. Be patient sh$&@“‘t happens. We live in New England and snow is going to come. These guys answer the phone when you need help and if you are considerate, they will take care of you. Don’t be a jerk. Thanks Matt and Adam! And thanks to your amazing plow guy!

• F

  Frank Marciano

  1.0

  I was recommended by a paving company to use Great view landscaping but after countless phone tags and only one owner could help me and not getting back, I went to their location during working hours on a weekday. There was someone working in the lot and when I went to approach him he ducked around back, seemingly to avoid contact. Who knows, they may do good work, and doing good business to not be interested in any new business.

More reviews (2)