GrassRoots Lawn Specialists
NY-30, Mayfield, NY

GrassRoots Lawn Specialists Reviews

4.1 stars based on 14 reviews

Featured Comments:

• P

  Patty Morris

  5.0

  We have worked with Kyle and Grass Roots for a few years now and I couldn't be happier with their service! They are flexible when they need to be but always on-time otherwise! Kyle is attentive to our needs and special requests and he is always a pleasure to work with! Darcy, in the office, is terrific, extremely accommodating, and always so pleasant! It's a great team of people to work with! I would highly recommend Grass Roots to anyone and everyone!

  ---

  Response from the owner

  Thank you Patty! It's been another awesome year working with you on your beautiful home. Looking forward to a great next season :)

• B

  Barbara Weldon

  1.0

  If I could I would choose NO STARS for this review as the service was the worst I have ever seen. I emailed Kyle Morehouse of Grass Roots Lawn Specialists that I needed the "Front, back and sides of my lawn mowed, edged and cleared. I made clear that the lawn was very overgrown so I knew it would be more than just a standard mow. He came while I was at work. When I arrived home I found only 1/2 of the front lawn done, one side done and the back was done. However the back lawn looked like it was done with a weed wacker. I emailed him my disappointment, hoping there was some logical explanation. Mr. Morehouse emailed back berating and insulting me calling me "rude and condescending"! He claimed that it's "industry standard" to only mow half the lawn when the property is a two family dwelling. I never heard of such a thing! The pictures speak for themselves, if I were a professional I would not want this to be representative of my work. If in fact it was standard to only do 1/2 the lawn when it's is a two family dwelling, why not do the front and leave the back un-mowed. Very unprofessional and rude. Lacks customer service skills. I would NOT RECOMMEND Kyle Morehouse and GrassRoots Lawn Specialists to anyone.

• A

  Amanda Stearns

  5.0

  I asked this place last minute so many time's to do our lawn and they have been nothing but great!!! Now we have a schedule because my lawn mower broke 😂 They answered me quickly and came in a timely manner. 😊 I also love how they never leave any grass on the sidewalks or driveway. Very clean and a neat cut!

  ---

  Response from the owner

  Thank you so much! So glad we were able to help you out, it's always a pleasure working with you

More reviews (2)