Grassmasters LLC
Commercial, Aviston, IL

Grassmasters LLC Reviews

4 stars based on 42 reviews

Featured Comments:

• C

  Chris Orr

  1.0

  I had to contact them three times just for an estimate. Got fed up with them and just went with tru green. I guess they just don't need the business. Good for them.

• F

  Frank Lawson

  5.0

  Have used Grassmasters for 6 years now. Amazing results. My yard is one of the nicest in the subdivision. I have always done the basic lawn care treatments and have had them plug and seed my lawn every fall. It took a couple years to get my lawn where it is now as it was in pretty rough shape when they started. If your looking for a local company that easy to talk to and is very responsive I highly recommend these guys.

• J

  Joe Koenig

  1.0

  I was a customer for the last 3 or 4 years. Initially, they were great, very responsive and high quality. Last year, I was less than happy with the service, but it wasn’t bad enough to cancel. I had them come out and aerate and overseed last fall. They did it when the lawn was very wet. They tore the lawn all up in a number of spots. I called them and asked for someone to meet me to walk the yard. They called back and said they’d “stop by”. A few days later, the gentleman called back to let me know he stopped by and it was fine, no big deal. I feel confident that he didn’t actually look at the yard. There’s a reason I wanted to show him my concerns. Unfortunately, they’re just too busy to actually deal with customers these days. It was late in the season, so since they didn’t care enough to do anything about it, I went out and bought some seed and fixed it myself. Despite that, I continued to use them this year. The quality of service this year was even worse. Numerous times, we called, never to receive a call back. I’d also send in my bill, marking the ‘please call me’ and leaving notes for them. Nothing. Then I got something in the mail saying I had been scheduled for aeration and overseer again (automatically). After paying them $750 to tear up my lawn last year, I was furious. Be careful with these guys - if you authorize a service one time, they take that to mean you authorize it every year. They’ll just show up, do it, and bill you. Overall, they used to be really good, but not any more. Pay close attention to the newer reviews of them, as service has seriously deteriorated.

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