Grass Roots Lawn & Landscape
Helms, Niceville, FL

Grass Roots Lawn & Landscape Reviews

3.4 stars based on 15 reviews

Featured Comments:

• M

  Michael DeMoss

  5.0

  Grassroots was a solid choice for getting Zoysia Sod in our backyard. They came out to do a thorough site survey of the back yard. Their prices were on par with competitors but their responsiveness was the reason we chose them. They gave us next steps and a time frame and they stuck to it. It was about a month wait time due to increased demand, but they emailed and called ahead to keep us informed. Our backyard needed to be done professionally. They sprayed, prepped the dirt, optimized the sprinklers and laid the sod. They provided steps to take care of the yard. We followed their instructions and the backyard lawn now looks great.

• S

  Stacy WoodSanko

  1.0

  After I called to confirm the appointment for an estimate, explaining I had to drive 45 minutes to the house...they just didn’t show. I called to ask if they were lost and the lady said she had written my number incorrectly. She said they had already came and nobody answered the door. My son and I were out in the yard waiting for them for an hour and a half. THEN she said they came and measured the yard and would send an estimate later!!!!! They must be invisible. Anyway, I would not recommend this company to anyone.

• S

  Stew Pac

  2.0

  Hired Grass Roots in 2016 to re-sod front yard , re-map sprinkler system and signed up for regular treatment and fertilizing. All was good in the beginning but over the course of the next few years I had developed small brown spots and requested them to figure it out and fix it. Yes they sent someone out to test and view but after a hand full of visits there was no response from the company about what was happening to my lawn or was there any attempt to resolve it. After calling to cancel my service, I was asked why I was canceling, when told, the lady got an attitude with me telling me they sent someone out more than once, but she failed to understand my actual problem was there was no call to me about the issue or any type of plan developed to solve the problem after I had made several call to them trying to find out what was happening. Looking at a problem doesn't fix it.

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