Grass Pad
Rawhide, Olathe, KS

Grass Pad Reviews

4.8 stars based on 214 reviews

Featured Comments:

• K

  Kasi Brizuela

  5.0

  Received excellent service from the nursery staff. I received excellent one on one service with recommendations for plants. I will be returning in the spring for continued advice for plantings and yard repair/health. A little crazy with the amount of customers at the time so I recommend going at down times when they might not be as busy for easier loading.

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  Response from the owner

  Thank you Kasi!

• E

  Erik Jones

  1.0

  It's pretty frustrating spending close to 70 bucks on a bag of prevent and getting home and and seeing that there are 2 major rips in the bag that have been taped. Who knows how much product was lost. I don't understand why they wouldn't just send that bag back to their supplier and give their customers a bag without rips. Is it really worth losing a customer for over fifteen years trying to save a couple bucks?

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  Response from the owner

  Erik, You are absolutely correct! Whether it is a first-time customer, or a loyal fifteen-year customer, every Grass Pad shopper should expect to get the full benefit of the product they purchase. While we’re confident this was an isolated event, it does expose an area of operation where we need to refocus and retrain to ensure each customer is loaded properly and with product that offers respect to the time, effort, and investment put into their lawn and landscape project.

• E

  Emily Andrews

  5.0

  I dont usually leave reviews but grass pads expertise and superb customer service has saved the day again. A few years ago they helped us get our yard from just a pile of weeds to one of the best lawns in the neighborhood. This visit I had some very specific needs for a large landscape project and they helped me pick the perfect flowers and bushes. We always come in with 50 questions and feel very confident leaving that we know what we are doing. Everyone there is so knowledgeable and helpful!

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  Response from the owner

  Thank you Emily! Glad we could help answer your questions!

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