Grass Assassins
Roanoke, Christiansburg, VA

Grass Assassins Reviews

3.5 stars based on 11 reviews

Featured Comments:

• K

  Kyle Morgan

  1.0

  This is a dishonest business that I would avoid. I normally mow my own lawn, but will have it mown for me on occasion if I am out of town for an extended period of time. Grass Assassins would charge me $40 to mow and would generally do a good job. The last time I had them mow they arrived almost two weeks after I asked them to, and the grass was longer than it should have been. The job they did was extremely sloppy and required my to go over it with a rake after they were finished; I've attached a photo of this. I later got a bill for $95; almost 2.5x the usual rate (I live on 0.20 acres, for what it's worth). I called them to dispute the high bill and was told their workers were at my house for something like two hours because the grass was long. I finally got them to reduce the bill after multiple phone calls, including a particularly unpleasant one with the snide owner. After I resolved the bill, I had a neighbor tell me they saw them doing my entire backyard with weed-whackers. I have a fenced-in backyard with a 4-foot gate that normally requires a push mower. I always inform them this when I schedule them to come, but I assume they forgot to bring a push mower, opted to spend a huge amount of time doing a sloppy job with weed-whackers, and told the owner it took so long because my grass was too long for multiple lawn professionals to handle. Thus the high bill.

• S

  Sam Brownlee

  5.0

  I’ve always had great experiences with this team. Job always get done well and can’t beat the price. Will continue to use them for all our big jobs! Thanks Grass Assassins!

• L

  Laura Loukides

  5.0

  Rob and his team always go above and beyond! From the initial visit with Rob and his design of my landscaping (came out better than I ever imagined!!) to the crew that does our regular mowing - nothing but OUTSTANDING service! Lindsay in the office has always been extremely helpful and helps me with all my questions. Thanks for helping me with the online bill payment too!

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