Grand Outdoor Solutions
185th, Elk River, MN

Grand Outdoor Solutions Reviews

4.2 stars based on 13 reviews

Featured Comments:

• S

  Sharon Pederson

  1.0

  I contacted Bruce N in September to arrange for lawn clean-up for early November. He gave me a date of Wednesday Nov 4. He did not show up so we texted and he said they were behind and would need to re-schedule for Thursday or Friday. He did not show up on Thursday, so on Friday we texted and e-mailed him. He did not respond nor did he show up. We were left with 2 days to find someone else to do the work before the predicted snow fall. Luckily, we found someone else who did an excellent job at a better price. I would not recommend this business because they didn't show up to do the work nor did they have the courtesy of responding to our texts, calls, or e-mails.

• K

  Kathy

  5.0

  We had Bruce and his team do a complete changeover from landscape rock to mulch, new edging and plant install and we couldn’t be happier! The project looks great, the team from Warner Landscape was on time, pushed through some inclement weather battles and did a fantastic job on the project and in cleaning up when they were done. We will definitely have them back for backyard work. Highly recommend the team at Warner Landscape!

• J

  Joe Livingston

  1.0

  I contacted Bruce to complete fall clean up on my property on 10/28. He provided a quote and agreed to complete service. The clean-up had been scheduled multiple times, and Warner Landscaping was a no-show. After the second miss, Bruce offered a discount for the schedule change. But at this point, Bruce had stopped returning my calls/texts. While I understand things can happen which affect schedules, ghosting a client for over a week is a red flag. This prevented us from exploring other options as well, because we thought we had a reliable service scheduled. I cannot comment on the quality of service, as a service was never provided.

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  Response from the owner

  Joe, I am sorry you had a bad experience with us last fall. I believe we had to originally reschedule due to the weather and then there was technical issues on our side. If you could give me a call on my direct line I would love to come out and dethatch or aerate your lawn free of charge. Thanks, Bruce Norton Warner Landscaping 763-954-0828

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