Galbraith's Landscaping & Lawn Care
Stellhorn, Fort Wayne, IN

Galbraith's Landscaping & Lawn Care Reviews

4.1 stars based on 44 reviews

Featured Comments:

• M

  Mehrin Shahed

  5.0

  Disappointed with my first purchase. I asked if the rose I was buying was an own root one or a grafted one...the salesperson said he didn't know. I learnt soon how easy this was to tell. On coming home I found that the pot was less than half filled with soil ( = smaller root ball), and, most to my dismay, there was a hole on a cut cane that implies cane borer. Update May 2021: They replaced the rose even after 7 months, and was very helpful in trying to chose one.

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  Response from the owner

  Sorry if you were disappointed with your purchase. We will be happy to exchange your rose with another of your choice.

• B

  Betty Stieglitz

  5.0

  Everyone is so helpful and knowledgeable when it comes to selecting a rose, tree or plant. Sydney helped me by letting me know the rose that I was about to purchase was a high maintenance rose. That was not what I wanted to purchase. She also assisted me making a gift certificate purchase . She is an excellent employee and was very helpful and professional at her job . I would recommend her to help you if your looking to purchase items for your landscaping.

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  Response from the owner

  Thank you for your review. We were happy to serve you.

• S

  Shasta Ashpole

  2.0

  I probably should have realized after not getting called back and having our order arrive with dead plants being replaced with whatever they brought along that my requests would be ignored, but alas I write my review a year after “completion”, increasingly unhappy with the outcome of $5000. The 2 stars are based solely upon what I presume was once passion from the man who helped us. We requested removal of a garden and installation of plants & stone. I explained multiple times that I need my landscape to look nice but be as low maintenance as possible. During the consultation, liners for weeds and metal rock barriers were discussed and agreed upon. We went to the nursery to pick plants and pay. The day arrived for our job to be done and it was not completed. We were missing plants in several spots. The crew left abruptly and I had to call to find out what was happening, as they left a large pile of debris in our driveway. Upon further inspection, no weed barrier was placed in large sections and a year later you can see how poor of a job they did by the frightening amount of grass protruding through the landscape rocks. Many of the plants are crooked and approximately 25% died completely. During the consultation, we were to have someone visit after the job was complete to ensure all plants had acclimated properly. This was never done. During installation the internet line was cut. This was something immediately noticeable and was rectified by another company that day. Unfortunately, they also cut the electric line to our light post, which was unbeknownst to us until the thawing from the spring allowed water into the damaged line ruining an entire circuit of electricity in our home. Sadly, I would not recommend this vendor for landscape services again.

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  Response from the owner

  Dear Shasta, Thank you for writing a review, I sincerely appreciate you bringing this issue to my attention. I'm sorry to hear you had such a frustrating experience after we completed your installation, that's not what we like to hear. Please give us a call to remedy your situation, and if you ever need assistance at another time, you can email us and we'll reach back out to you the next business day. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email us at [email protected].

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