Four Seasons
Alderbrook, Spokane, WA

Four Seasons Reviews

2.8 stars based on 51 reviews

Featured Comments:

• J

  Jeff Rachoy

  1.0

  I was a customer of 4 Seasons for several years, then during one visit, a hose broke (okay, it happens) on their machine/truck spraying way too much chemical on my lawn, and causing my grass to die in that area (see picture). 4 Seasons said that they would "take care of it." It took several calls to get them to do anything about it, at which point they came out and put down some grass seed with watering instructions for me, which I did. They said if that didn't work that they would come out and replace it with sod. Eventually this stretched into late fall. When the grass seed still had not started to grow and after more phone calls from me, I was told that they would "take care of it" in the spring if it did not grow back in. So I waited patiently until spring. When spring came and my lawn greened up except that spot again, I began calling 4 Seasons yet again, I finally told them to stop my regular sprayings immediately because I was not going to continue to pay them to spray when they hadn't yet fixed the other problem that they caused; but they supposedly continued to spray anyway. Then, they were sending me bills which I refused to pay, because I told them I no longer wanted them to spray. They finally came out and laid down some sod...this only took about 8 months. They charged me for over $400 for these "sprays" I had NOT ordered. I paid one of the charges, but refused to pay the others. So they sent me to credit collections for the last $292.94 they said I owed. I should have taken them to small claims court, but don't have the time. Wow. I couldn't believe that this is how they treated a paying customer that had been with them for several years. Buyer BEWARE! I was patient, I was understanding, I left too many messages and made too many phone calls (even with the owner), and yet they didn't care. I wouldn't use 4 Seasons again if you held a gun to my head, nor would I recommend them for lawn service to my worst enemy. Buyer BEWARE! They are crooks! Be sure to look at other reviews, as I am not the only longtime customer who was dealt dirty.

• C

  C. Deasy

  2.0

  I used this company for over 10 years with wonderful results and even sent them many referrals over the years. Two years ago they changed to a different product and it ruined my lawn for the entire season. My lawn looked dry and burned no matter how much I watered. They even did additional free applications to fix the problem but it didn't help.. This year they came out and looked at the lawn and said they'd do free services until it was corrected. After the first application, my lawn got worse and on top of that they charged me. When I called the office, the rude secretary yelled at me that no one gets free services (like I was trying to scam them after all these years). I canceled having any services done, wrote a letter to the owner including pictures of the lawn and got absolutely no response. This once great company will never get a dime from me again.

• D

  Davina Gardner

  1.0

  This company is the worst company. They are always late, don't show up on the right days, and they don't treat others property with respect. We have a weekly schedule to have our lawn maintenance, and they have yet to come on the right day. One particular employee took it upon himself to stand on a toddler bench while talking on the phone, when he should have been working. He could have broken it. When you have a business, you want to make sure your employees are responsible and respectful. I do not see that in this company. Very unprofessional!

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