Family Outdoor Solutions
River, Lapeer, MI

Family Outdoor Solutions Reviews

3.4 stars based on 10 reviews

Featured Comments:

• A

  Alvin Miller

  1.0

  The owner of this business is sporadic at best in keeping schedule. Only lawn care place I know that has to be told to move your picnic table over so they can mow under the picnic table. Is the customer supposed to take the day off of work to stand by, move the picnic table for the lawn care company than move it back? Even after telling them to move your picnic table or lawn chair, they do it once and not ever again. Shows up ‘now and then’ to mow lawn. The owner never provides receipt for your payment. Always says he will mail them. He doesn’t even keep track of what you pay him. But, he is quick to mail you a bill. And because he can’t manage his own ledger or provide a receipt of payment to the customers, he then starts trying to ‘collect’ for the outstanding balance he feels you owe him. He chooses to do it, hiding behind Facebook stalking you and your family and posting messages to their pages about you and your family not paying your bills. Slander laws? Can’t wait to see his delusional reply to this review.

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  Response from the owner

  Alvin, We went over this on Facebook earlier today. To continue is near harassment. Unfortunately, Google will not let me post screenshots of said earlier conversation. You were provided with receipts after Todd had to visit your place of employment to retrieve payment. As seen in the photos in response to your review on Facebook. Also, again, per contract we do not have to move your lawn furniture (even once). Please discontinue your slander of our business. Have a good night.

• C

  Chaz Pridemore

  5.0

  Family Outdoor Solutions showed up quickly to plow my driveway and did an awesome job for a reasonable price! I’ll be a repeat customer for sure!

• 6

  66 Sith

  1.0

  Place is a joke. They harass you for ‘non payment’ of services they do not provide. Then they harass you and those closest to you on facebook due to not paying bills that our inaccurate due to the business owner not keeping a ledger or even being able to provide receipts for services NOT RENDERED. They claim that the owner had to come to my workplace to collect payment... HAHAHAHAHAHA! The guy came in to do other business at my workplace and I had to seek him out to pay HIM! And I even had to make him wait long enough so he would sign a receipt THAT I HAD TO MAKE MYSELF for proof of payment I gave him, since he hadn’t been able to provide receipts for payments that I had made him in the past. Always answering “I’ll mail it to you.”. Which leads to the only mail you receive from him is a bill at the end of the year that is NOT based on fact, due to him being unable to provide receipts upon payment or keep a ledger. I attached a pic of the their reply to a review I left for them from my other account, since I can’t reply to their reply of my original review on google. Is it getting a bit uncomfortable for your company? Imagine being a customer that you harass via posts to their social media, etc. for non payment. YET YOU CAN’T EVEN ANSWER A PHONE CALL FROM THE CUSTOMER TO DISPUTE THE BILL!

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