Faithful Works Lawn Care
Cesery, Jacksonville, FL

Faithful Works Lawn Care Reviews

3.4 stars based on 5 reviews

Featured Comments:

• j

  jocelyn monroe

  5.0

  I really am happy in regards to the service ,I have been receiving from (faithful works lawn care ).I have seen a lot of bad service in the past from other companies ,Which kind of left a bad taste in my mouth. Faith Works Lawn Care changed the way I look at lawn care providers.They are very professional when dealing with customers, and I would just like to thank them for their great service.

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  Response from the owner

  Thank you so much Jocelyn. So happy you enjoyed the service. We are here to do our best. Faithfulworks to the rescue. We will when nobody will.

• P

  Prakash Patel

  1.0

  Unfortunately, they started off good and the service quickly deteriorated. Now they won't even answer their calls. My lawn has grown to over 12" high. Their guys hit my patio and knocked over a Lemon tree. They did nothing to fix it. They trimmed my hedges once in all the time they serviced my account. Just letting you know what I am going thru. Not going to deal with unprofessional, unethical companies that can't even return phone calls.

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  Response from the owner

  Hello Prakash Patel sorry that you was happy with the service that has been provided to your property. We had to stop servicing your property cause we wasn’t receiving payment for months. And the request to do more work without pay was gonna be impossible with the amount we pay our guys. When we give you a price we could never agree so that work was never done. However your monthly service was always done. It’s very hard to run a business without payment and worked very hard in your property and the guys was paid by our company but not paid by you. We tried to work with you and it was very difficult to do so. It is our desire to please ALL CLIENTS NO MATTER WHAT. That’s why we kept cutting with out pay. And we just started you over a few times just because the billing have been out of control. Same for your mother home as well. That’s why we had to let both of y’all go. We really tried sir to hold on as long as we could before we let y’all go. We love what we do and wish it was a better situation with you. Thank you for the opportunity you gave us.

• J

  Jung Lee

  1.0

  Took over my lawn services a few months ago and he is nice guy but his people show up once in a while rather than every week as scheduled. He says he uses GPS to track them. They maybe showing up but no grass is being cut. He bills ahead of time and expects payment but his guys only do the work half the time. He should bill AFTER cutting so it is fair. Sorry to say but I would NOT recommend these guys. Just be warned!

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  Response from the owner

  Jung Lee Sorry you didn’t enjoy the service. We only service property first then bill. We don’t bill first then provide service. The reason why we provide service first is to give our customers the opportunity to see our work. We do have GPS on our vehicles to make sure our guys show up. We also have a system in place so they can take pictures of each house. I’m not saying my guys are not out there doing wrong and trying to find a way to cheat the system. All we ask is a phone call or email so we can get on them and correct the situation or let them go. Our clients means something to us. And we truly try to be our best. Growth sometimes is good and bad we are truly building with a desire to not loss integrity. Sorry we missed the mark. Moving forward we will do our best to address these situations and because better each day. Thank you for the opportunity to service your property

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