EZPAWN
University, Lubbock, TX

EZPAWN Reviews

4.6 stars based on 85 reviews

Featured Comments:

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  V E G. Bog

  5.0

  First this is the smallest EzPawnshop I have encountered. You walk in and three people are in line which is like right at the door.👎 But this store earned 5🌟starts. I was assisted by Isiah which happens to be the manager on duty. Why they deserved the 5 ⭐stars 1st they greeted us secondly they helped everyone in a timely manner and they are more focus on customers then on the sale. I stated to Isaiah I would not be pawning my jewelry but I want to know the prices, gold weight, the quality the purraty the colors of the diamonds. Now, I had just left Kay's jewelry you can verify that from my reviews here on Google or my FB. K's supplied me with a statement showing the value of the rings the weight of each diamond. So I wanted to how far off the shop would be. No disappointment here, his view and inspection was as K's but the offer price to pawn then was super low. But he took time to explain the process of EzPawn on prices and the more you come and pawn the same item earring trust the more the payouts are. Even though Isaiah knew I wasn't going to Pawn my items he focused on me not the line, he did call for Sunshine to come assist other customers, he was careful in handling my jewelry, he spoke about the stones a how clear they were and the K's inspector should have included the clarity of the diamonds. He had the same knowledge as a High-End employee as Kay's. It's like this, if he offers $689 to pawn one of my rings and they have to keep in mind what they must try and get out the ring should I not show up to pick it up and pay back the loan. So the ring is actually more than 50% more of value to them. So you know to sale that ring for double the price👏. Overall, the store is small yet well kept. The employees are nice and helpful. The manager deserves a raise, No I didn't ask what he makes, but the place was packed and it didn't both him and he defined another employee I made a statement on that he didn't need a lunch break he should stay and help shorten the line. No fuss No Worries. He said he has been here all morning and Sunshine will be out in a moment💯👍👍. Isaiah is one of the 🥇🏆 you hope to see go father yet pray he doesn't let go of the kindness and quality and the great customer service he provides.

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  Shawn Ellsworth

  5.0

  This is the best pawn shop in town. The whole staff is friendly and helpful. Marcos is always great to deal with, you'll never be disappointed with his help. Whoever his boss is, they should get him a raise. He gets to know his customers and what they like and are looking for. We used to go in sometimes, but now it's our go-to place for all kinds of things. The prices are always good and they carry a lot of different items. We are in there at least once a week, sometimes several times.

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  Tommy Willis

  5.0

  This pawn shop is the best! They give you top dollar for your stuff and the whole staff there are very professional, courteous, and down to earth! Been dealing with this store for over 5 years now! 105 University Ave., Lubbock Texas! I call them the A-Team! Ms. Marie, Ms. Angel, Ms. Feli, Marcos and Jacob -All rock! 💯

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